Professional
Summary
Work
Experience
Christine Crisostomo
Professional and experienced Records
Information Administrator with a superior
knowledge of filing systems. Hardworking and
highly dependable with a respect for policies
and confidentiality. Specialties include filing
and documentation, record processing, data
entry and information retrieval with expertise in
the use of Legal Key, iManage and FileTrail
software. Excellent abilities in electronic and
paper filing practices. Dedicated to maintaining
complete organization to ensure quick and
efficient information retrieval. Detail-oriented
with 16 years of hands-on experience creating
new records, sorting, classifying contents,
converting documents to other formats and
working in information management and
governance. Assists team with other pertinent
and clerical duties. Able to type at a speed of
55-60 wpm.
Records Information Administrator,
Bryan Cave Leighton Paisner
Mar 2008 Mar 2024, Irvine, CA
Strictly adhered to confidentiality dictations
to safeguard information
Created or updated records with new files or
information
Managed all paperwork and accurately filed
each piece alphabetically and according to
significance
Promoted positive internal and external
relations and focused on prompt and
complete responsiveness to customers
Scanned images and documents with
careful attention to clear scans and to
correct document naming conventions
Retrieved, sorted, copied, and filed all
documents and paperwork
Performed basic administrative duties,
including answering calls, taking messages,
data entry, typing tasks and locating files
upon request
Organized and maintained documents, files
and records
Supported daily operations within General
Counsel's office by supporting continuous
Contact
******@*****.***
Garden Grove, CA 92844
Skills
Resourceful and analytical
Project coordination
Verbal and written
communication
Personable and approachable
Equipment usage tracking
Record preparation
Multiple priorities management
Reporting and documentation
Document control
Database management
Honest and ethical
Recordkeeping and file
management
Documentation and reporting
Mail handling
Languages
Filipino/Tagalog, Fluent
delivery of excellent services and care
Analyzed and identified improvements to
implement in department systems and
controls
Identified process improvement
opportunities and implemented new
standard practices that saved time and
money
Worked with management team to improve
workflows and eliminate unnecessary tasks
Proficiency in Legal Key and iManage
software.
Participated in professional development
workshops to stay updated with industry
practices.
Enhanced communication channels
between departments for better
collaboration.
Communicated across corporate
departments to address administrative
needs and fulfill information requests.
Monitored compliance with industry
regulations and company standards.
Maintained digital and analog files in
accordance with established procedures.
Office Services Clerk, Williams Lea
May 2005 Mar 2008, Irvine, CA
Maintained inventory of office supplies and
ordered new materials as needed
Handled mail duties, including picking up,
sorting and distributing to all departments
and personnel
Answered multi-line phone system and
engaged with clients in friendly, professional
manner
Arranged conference room set-ups for day,
placing requested equipment and supplies
in appropriate rooms
Communicated with customers regarding
orders and special requests
Conferred with internal and external
partners to address any office or
administrative deficiencies
Sorted and distributed incoming mail,
dispersing to appropriate departments and
personnel
Monitored office supply use and stock
levels, placing replenishment orders as
needed
Sales Associate, Sports Authority
Jan 2005 May 2005, Irvine, CA
Arranged new merchandise with signage
and appealing displays to encourage
customer sales and move overstock items
Built and maintained relationships with
peers and upper management to drive team
success
Sold various products by explaining unique
features and educating customers on
proper application
Answered incoming telephone calls to
provide store, products and services
information
Maintained knowledge of current
promotions, exchange guidelines, payment
policies and security practices
Assisted teammates with sales-processing
tasks to meet daily sales goals
Retained product, service and company
policy knowledge to serve as resource for
both coworkers and customers
Offered product and service consultations
and employed upselling techniques
Coordinated activities with other
departments to ensure quality customer
service
Met merchandise processing standards and
maintained organized and accessible work
area
Helped average of 20-25 customers per day
by responding to inquiries and locating
products
Worked with fellow sales team members to
achieve group targets
Unit Secretary, UCI Medical Center
May 2004 Jan 2005, Orange, CA
Executed clerical tasks and assisted with all
unit duties as directed
Managed unit call reception and routed
calls to correct department
Provided patient information to facilitate
timely admissions and discharges
Maintained strong and trusting rapport with
patients and all healthcare staff to build
relationships
Answered phone calls to provide
assistance, information and medical
personnel access
Education
Monitored unit supply levels and notified
management of ordering needs
Communicated with Charge Nurse to
facilitate efficient operation of
Medical/Critical Care unit
Updated group medical records and
technical library to promote smooth office
operations
AMA Computer College, Marikina,
Philippines
Associate of Science, Computer
Programming, Nov 1997