Daniel Thomas
Four Oaks, NC *****
Cell: 678-***-****
**********@*****.***
Systems Engineer – Network Engineer - Server Administrator A Hardworking, results-driven professional with experience and education in the fields of Automation, System Administration / Infrastructure, Technical Support, Database Development, Network Infrastructure, and Website Design. I have strong hands-on knowledge with Microsoft Azure, Terraform, GitHub, Azure MFA, Azure SSO, Office 365, ADFS, Active Directory, SSL VPN products, Server and Workstation Virtualization, Cloud implementations, Disaster Recovery, and I have working experience using the A+, MCSA, MCSE, Network+, and CCNA certifications. Technical Expertise
Cloud Microsoft Azure, Amazon Web Services, Office 365, Cloud One Azure Component(s) Storage Accounts, Key Vaults, Databricks, Kubernetes Clusters, Open AI, Logic Apps, Function Apps, Log Analytics, Azure DevOps, Azure Application Registrations, Azure PIM, Private Endpoints Operating Systems
VMWare ESX 5 - 8, Windows 2022, Windows 2019, Windows 2016 Windows 2012 R2, Windows 2012, Windows 2008 R2, 2003, 11, 10, 8, 7, Vista, XP Pro, Windows NT Workstation & Server Windows 95, 98, ME, XP, Unix, Linux (Red Hat, Ubuntu, Gentoo, Fedora), AIX Hardware
EMC SAN, ISILON, Routers (Cisco, SonicWall), Switches, CSU/DSU, T1, Hubs, DSL Modems, access points, wireless cards Software
SolarWinds, SharePoint Online, SharePoint 2013, SharePoint 2010, Great Plains Dynamics (Client/Server), Crystal Reports, Microsoft Access
Microsoft ISA Server, Exchange Server 2016, 2013, 2010, 2007, Citrix, Outlook (97 – 2016), Microsoft Office (97 - 2016) Lotus Notes, SharePoint Services, Network Load Balancing, Citrix XenApp, XenDesktop, Provisioning Services, Certificate Services, Active Directory
Networking
Encryption
Scripting
DHCP, DNS, SFTP, SSL, SSH, TLS, TCP/IP, IPX, SMTP, SNMP, VPN, IPSEC, L2TP, PPTP
SSL Certificates, SSH Keys, PGP Keys, RSA, ECC, DES C, C++, Java, Visual Basic, Batch, Bin, PowerShell Professional Experience
October 2019 – Current Arch Capital Services Inc.
Senior Systems Engineer III
Implemented and configured new Azure resource with Private Endpoints with terraform code using GitHub:
- Storage Accounts
- Key Vaults
- VNETs and Subnets
- Azure Data factories
- Log Analytics
- Kubernetes Clusters
- Azure Functions and LogicApps and WebApps
- Application Insights
- Open AI Instance(s)
- Windows and Linux Servers
Setup GoAnywhere MFT and GoAnywhere Gateway for Secure Transfers and User Connections
- Built out Red Hat Linux Servers 8.10
- Hardened servers using CIS-recommended settings
- Setup an Azure SQL Back End
- Setup Shared directory on Azure Blob storage using "blobfuse"
- Setup jobs to use PGP Data encryption/decryption
- Setup jobs to transfer from vendors to local resources and other vendors
- Provided users rights to a secure GoAnywhere Portal to access and validate resources
/ files
- Setup Patching for Red Hat Servers using Satellite
Disaster Recovery
- Setup Disaster Recovery in Azure for multiple business units at Arch
- Documented Recovery procedures in Concur
- Led annual DR exercises where we tested cutting over resources to isolated networks in Azure
- Led annual DR exercises where we tested cutting over resources in VMWARE
- Trained teammates to perform DR exercises
Azure SSO with MultiFactorAuthentication:
- Setup MFA for multiple resources and vendors with Azure
- Worked with Vendors to renew Certificates for MFA authentication
- Snowflake
- Concur
- JPMorgan
- Blackrock
CIS Hardening
- Implemented a new OU structure to aid in applying CIS Hardening
- Implemented new GPO to apply CIS Hardening settings to Windows Servers
- Documented GPO
- Implemented new CIS Hardening settings for Red Hat Linux 8 and 9 servers
- Documented CIS settings for Linux
Server Setup: (all items include creating supporting documentation)
- Setup Linux and Windows Servers using Terraform and GitHub
- Setup Linux servers with Apache, Tomcat, and SQL
- Setup Windows Failover cluster with SQL in Azure Windows Systems December 2016 - October 2019 First Advantage Corporation Sandy Springs, GA
Senior Systems Administrator
Implemented Duo Security Multi-factor authentication for a small group for Workstation Authentication.
Implemented Microsoft Multi-Factor Authentication Server to use with the Microsoft Cell phone app and integrated it with ADFS and Office 365
Worked in SCCM creating custom SQL queries
Implemented MBAM
Moved 16,000 mailboxes from Exchange to Office 365
Implemented Security practices including LAPS
Implemented Microsoft Teams
Implemented Custom Powershell scripts to automate multiple business tasks including: o License Removal for employees leaving the company o GPO - Manage Credential Manager to remove username/password for Outlook o Add Office 365 Licenses for new employees
o Manage the users in the local Exchange Databases (keep the databases at 200 users)
o Fixes for common user creation mistakes
o Move Disabled Users to Office 365 and convert the account to a shared mailbox
Created a knowledge base with documentation and video instructions to train the Helpdesk and Administrative staff for the administration of Office 365, Exchange 2013, and Outlook.
Moved Exchange 2013 from a third-party provider to an on-premise data center
Implemented Microsoft Exchange Edge Servers to facilitate e-mail transmission to and from Office 365.
Moved Lync 2013 Infrastructure from a third-party provider to an on-premise datacenter and integrated it with the Cisco phone system.
Upgraded the existing Lync 2013 environment to Skype for Business 2015
Implemented an Exchange 2013 Hybrid Environment with Office 365 and led the team to migrate their e-mail from on-premise to Office 365.
Integrated Skype for Business architecture with Office 365 and setup a Hybrid environment
Implemented ADFS single sign-on for Office 365.
Implemented Multi-Factor Authentication with ADFS and established a Certificate Distribution network for users in our Asia Pacific region.
Trained their staff and documented the process on moving users from On-Premise to Office 365.
Implemented several custom (written-from-scratch) PowerShell scripts to automate processes in Skype for Business, to gather data, and to automate processes for users. April 2014 – December 2016 Panasonic Automotive Systems Peachtree City, GA
Senior Systems Administrator
Wrote custom SQL queries and integrated it into SolarWinds to show custom pages that showed System Health, Network Health, and grouped servers to software to show software health front and back end…
Implemented SolarWinds 12 with Net Path
Implemented an Exchange 2010 Hybrid Environment with Office 365 and helped Panasonic Migrate their e-mail from on-premise to Office 365.
Implemented ADFS single sign-on for Office 365.
Successfully automated the process of upgrading all of Panasonic’s Workstations and Desktops to Office 2013 SP1 as a part of the migration to Office 365.
Implemented Microsoft Exchange Edge Servers to facilitate e-mail transmission to and from Office 365.
After the Office 365 Migration I helped migrate new Offices to Office 365 including adding new domains into an Office 365 Tenant and updating our ADFS Servers to use the new domain
I also helped implement Web Application Proxy Servers to felicitate incoming traffic to Office 365 and our FIM environment.
Helped deploy the FIM environment to Panasonic.
Upgraded Symantec NetBackup from version 7 to version 7.6 and then 7.7
Setup NetBackup Air Replication between our office in Peachtree City and in Farmington Hills between our NetBackup Appliances.
Setup a secure site in Microsoft Azure and implemented NetBackup Air replication between our Los Indios Office and our Microsoft Azure systems.
Setup and implemented a Skype for Business environment and worked to implement it with our Cisco Phone system
I worked with the team to integrate our on-premise Skype for Business System and integrate it with Office 365.
I wrote custom PowerShell scripts to manage adding and removing users from Skype for Business and assigning permissions based on Active Directory attributes.
I worked with our desktop team to push a Group Policy to push all of the necessary Skype for Business settings to our end users including writing a script that pushed their username to the client automatically.
Setup a Hardened Image of Ubuntu 14.04 Server
June. 2006 – April 2014 Zotec Medical Management Professionals Chattanooga, TN Network Administrator
Setup a SharePoint 2010 Environment with Claims based Authentication (FBA and Windows Auth)
Setup a new production environment and I successfully migrated SharePoint.
Setup new sites and installed solutions, and bamboo apps
Cleaned up SharePoint environment
Setup new accounts
Helped Provide greater security to SharePoint by setting up and implementing a Windows CA
Worked with team to setup VMWare Enterprise on EMC SAN
Installed Open SSH on all AIX Servers
Worked with built-in encryption on Linux
Implemented Linux File Servers that shared data with AIX and Windows Systems using Samba for our TACS Implementation
Worked with X2 and with built-in PXE booting technology in Linux (Successfully setup a PXE to boot GNOME Desktop)
Setup scripts for encrypted backups using RSYNC / Worked with Tape Backups
Worked with a Team to Implement Kronos Workforce and later performed an upgrade to version 6.2
Migrated servers to VMWare Server 1, 2, and then to VMWare ESX 3.5 and 4, 4.1 and 5
Worked on and implemented VMWare View 4, VCenter, and VMWare Composer
Worked on and implemented Citrix XenCenter, XenApp, XenDesktop, 4, 5, and 6 and Citrix Provisioning Services
Worked with team to Implement ESX4 (SAS) SAN in CBIZ MMP Hub Offices
Worked with VMotion
Planned, Developed, and implemented new Remote Access system(s) using VMWare ESX, NetApp SAN, Windows 2008 NLB, Terminal Services Gateway, and Microsoft SharePoint Services in a farm configuration
Implemented Windows 2008 Remote App farm using Windows 2008 TS Session Broker for sharing applications and integrated this with the SharePoint Services Web Portal
Worked with team to Implemented SafeNet 8.3, and SafeNet 9.0 for all systems in 80+ offices
Worked with team to Windows 2008 Implement Terminal Services farm for Imagine
(Medical Software)
Upgraded Windows 2008 Terminal Services Farm to Windows 2008 R2 to take advantage of Multiple Monitors and
Implemented RDP single sign-on with CredSSP, and NLM for users
Helped implement an MPLS network to over 20+ offices
Migrated 80+ offices to Exchange 2003
Worked to Integrate 80+ offices to One Active Directory Domain
Helped Develop and Implement Off-Shoring initiative using Sonicwall SSL-VPN 200, 2000, and 4000 products
Implemented PBA (Personal Backup Assistant) for Imaging desktops
Worked with Windows Terminal Services (2003, 2008) and setup remote access using SSL appliance Virtual Office (Portal) and Net Extender (VPN Client)
Helped Implement WSUS services for 80+ offices
Trained Help Desk Staff in systems implemented
Oct 2005 – June. 2006 Proudfoot Consulting West Palm Beach, FL Help Desk Level III
Helped Implement Aventail SSL Device
Worked with Network Admin staff on the Network
Worked end user problems.
Helped train other help desk staff Level 1 and Level 2 April 2005 – Oct. 2005 WebMD Practice Services West Palm Beach, FL Network Engineer / Field Tech II
Setup AD Domains at Offices in Dade, Broward, Palm Beach, and Martin County
Setup Sonicwalls, T1’s, T3’s, and Frame Relay Networks
Setup several clients under HIPPA standards
Setup and repaired Linux Imaging Servers using Red Hat 7, and 8 / Hardware and Software
Worked and repaired SCO Unix Servers ver 5, 6, and AIX / Hardware and Networking
Implemented Wireless Networks in several offices using WPA encryption
Setup Cisco Routers to interconnect offices using VPN tunnels. (IPSec, 3DES-SHA1) Sept. 2002-April 2005 Concord Camera Corp. Hollywood, FL Network Administrator
Administered MS SQL 2000 with Great Plains Dynamics
Performed a Windows NT 4 migration to a Windows 2000 Active Directory Environment
Established Trust Relationships with all offices in Hong Kong using Windows NT, 2000, and 2003
Upgraded to a Windows 2003 Domain and performed a Domain Rename on Active Directory
Maintained a global 2003 Active Directory system for the US, Hong Kong, and China
Created and maintained all Group Policies, set and placed all Global Catalog Servers
Helped Implement and Document Sar-Banes Oxley Standards
Helped Setup and implement Disaster Recovery Plan
Implemented Tape Library and setup Backup Plan
April 2001- Sept. 2002 Pinnacle Funding, Inc. WPB, FL Network Administrator
Installed and maintained a 2000 Active Directory Network, with a T1, a VPN, a 1720 Cisco Router
Upgraded all their systems to Windows 2000 Pro
Created a Windows site-to-site VPN between the main office and the warehouse
Installed and maintained Exchange 2000 Server
Installed and maintained Microsoft’s Internet Security Administration Server (ISA)
Upgraded, repaired, and maintained all workstations May. 2000- April 2001 Web Magic (Internship) Lake Worth, FL Assistant Network Administrator
Created and maintained a 2000 network
Upgraded and repaired all their computers
Helped with the design and maintenance of their websites (.net) Aug. 1998- May 2000 Palm Beach Atlantic – Rinker School WPB, FL Administrative Assistant / Technical Support
Provided technical support to the Professors at Palm Beach Atlantic College
Designed a professional business plan.
Helped develop a Strategic Plan for a non-profit organization.
Helped with the organization of classes for the Rinker School of Business.
Helped in the development of power-point presentations for Dr. Eassa’s MBA courses Education/Certifications
Bachelors of Science in Computer Information Systems from Palm Beach Atlantic College on May 2001
EDUCATION via Arch’s Pluralsight
AWS
Azure Data Services
Snowflake
Linux Security
Terraform
GitHub
Microsoft Certified Solutions Expert SharePoint – Certified - September 2013 Microsoft Certified Solutions Associate 2012 – Certified – August 2013 Microsoft Certified Systems Engineer (MCSE 2003) Certified – April 2006 Network+ (2005 Certified) – February 2006
Microsoft Certified Systems Administrator (MCSA 2003) Certified – March 2006 Cisco Certified Network Associate (CCNA 607) Certified - May 2002 Microsoft Certified Systems Engineer (MCSE 2000) Certified - March 2002 Microsoft Certified Systems Administrator (MCSA 2000) Certified - March 2002 Microsoft Certified Professional (MCP 2000) – March 2002 A+ Certified - July 1999
References
Arch Capital Services Inc.
Harper McDonald 512-***-**** *********@*********.*** Baljit Singh 919-***-**** ******@*********.***
Lemuel Villegas *********@*********.***
Ganesh Nerella 336-***-**** ********@*********.*** Vanessa Fraser 910-***-****
First Advantage Corporation
Jon Black 404-***-**** Supervisor
Gilbert Lopez 404-***-**** Co Worker
–
CBIZ MMP
Eric Branch 865-***-**** Supervisor
Jeff Bennett 423-***-**** IT Manager
WebMD Practice Services
Scott Sides 561-***-**** Co Worker
Concord Camera Corp.
Sid Dwivedi 954-***-**** IT Manager
Robert Swenson 954-***-**** Programmer
Pinnacle Funding
Adam Jorgensen Vice President 561-***-****
–
Palm Beach Atlantic College
Dr. Robert Myers Dean of the Rinker School
of Business
Dr. Joe J. Eassa Jr. Director of MBA Program 561-***-****