Customer Service Administrative Support
Resume:
Yolanda Oliver
Sacramento, CA 95820
****************@*****.***
Hardworking and reliable employee with background in providing excellent customer service, administrative support, operating kitchen equipment, cash registers, and stocking merchandise. Highly organized, proactive and reliable. Works well within team settings. Full-time Professional Experience
Support Staff • Next Move Homeless Services • Sacramento, CA • Administrative tasks, client support, outreach support.
Cook/Server • Playmakers Toucha Class • Sacramento, CA • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships. Maintained knowledge of food and bar menu options to prepare drinks and make food recommendations. Operated a cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Direct Support Professional Caregiver • UCP Saage • Sacramento, CA • Maintained a clean and well-organized environment for client happiness and safety. Improved patient outlook and daily living through compassionate care. Observed patients for changes in physical, emotional, mental or behavioral condition and injuries. Assisted with meal planning to meet nutritional plans.
Receptionist Clerk • H&R Block • Sacramento, CA • Pulled and organized requested documentation. Scheduled and confirmed appointments. Provided administrative support to team members. Telemarketing Sales Representative • Media Promotions • Sacramento, CA • Maintained and recorded customer information in databases. Resolved customer issues directly or, where appropriate, escalating matter to appropriate department. Telemarketing Sales Representative • K-Designers • Sacramento, CA • Responded to clients' questions with persuasive communication skills and in-depth knowledge of available products and services. Maintained client database. Stylist • Twisted Beauty Salon • Sacramento, CA • Styled and designed traditional and contemporary hairstyles for men and women. Made informed recommendations for colors, products and services based on customer preferences and individually designed hair care plan. Pre-booked appointments to increase and assure future business. Cashier • Burger King • Sacramento, CA • Operated Point of Sale equipment, collected payments and provided accurate change. Maintained sanitary workstation and supported general facility cleanliness. Part-time, Seasonal, and Temporary Professional Experience Clerk • County of Sacramento Elections Office • Sacramento, CA • Voter services, call center support. Customer Service Cashier • Safeway • Sacramento, CA • Customer service and cashier duties. Bagging and cart retrieval. Stocking and worksite cleanliness. Awareness of local food trends. Customer Service Cashier • MJM Designer Shoes • Sacramento, CA • Processed credit card, gift certificates, and returns on electronic Point of Sale system. Handled customer concerns and complaints promptly, escalating complex issues to direct supervisor for quick resolution.
Customer Service Cashier • Burlington • Sacramento, CA • Processed credit card, gift certificates, and returns on electronic Point of Sale system. Handled customer concerns and complaints promptly, escalating complex issues to direct supervisor for quick resolution.
Mail Sorter • California Franchise Tax Board • Sacramento, CA • Operated mail processing equipment and manually sorted mail. Successfully juggled multiple projects and tasks to ensure high quality and timely delivery. Seasonal Stocker • Target • Sacramento, CA • Maintained neat, safe, and orderly workspace to prevent accidents and injuries. Received and tracked incoming product deliveries. Moved and rebuilt shelves, racks, and displays to increase merchandise visibility.
Education and Training High School Diploma
Luther Burbank High School • Sacramento, CA
California ServeSafe Food Handlers Card
Contact this candidate