Sales Representative Customer Experience

**** * ******** **, **** VALLEY CITY, UNITED STATES, 84119 •

**************@*****.*** • 385-***-****

NICHOLAS TROLSON

PROFESSIONAL SUMMARY

Dynamic professional ready to embrace new challenges with a strong foundation in communication and teamwork.

Demonstrates a commitment to timeliness and continuous learning, eager to contribute effectively in diverse environments.

Adept at fostering positive relationships and delivering results with a proactive approach.

EMPLOYMENT HISTORY

SALES REPRESENTATIVE Feb 2019 - Mar 2025

Vivant Las Vegas

Led strategic sales initiatives and cultivated client relationships, driving substantial revenue growth through targeted outreach

and consultative selling approaches

Analysed market trends and customer data to optimise sales strategies, resulting in consistent achievement of quarterly targets

and expanded market share

Partnered with cross-functional teams to enhance product knowledge and deliver comprehensive solutions, strengthening

client satisfaction and retention

Implemented new sales techniques and digital tools to streamline client communications, leading to improved response rates

and conversion metrics

SALES REPRESENTATIVE Mar 2017 - Feb 2019

Golden Customer Care Salt Lake City

Partnered with cross-functional teams to enhance customer experience, implementing innovative solutions for client

retention

Analyzed market trends and customer feedback to optimize sales strategies, resulting in substantial revenue growth and client

satisfaction

Mentored new team members while managing key accounts, fostering a collaborative environment and maintaining high

service standards

Maintained meticulous records of client interactions and sales data, ensuring accurate reporting and informed decision-

making

SALES REPRESENTATIVE Sep 2011 - Mar 2017

Clear Link Salt Lake City

Led sales initiatives and developed client relationships, consistently surpassing targets through strategic consultative selling

and solution-focused approach

Analysed market trends and customer feedback to optimise sales strategies, resulting in sustained revenue growth and

enhanced customer satisfaction

Partnered with cross-functional teams to streamline sales processes and enhance customer experience, fostering long-term

client relationships

Implemented new sales techniques and customer engagement strategies, driving business growth while maintaining high

service standards

SKILLS

Customer Service, Digital Marketing, Project Management, Networking.

EDUCATION

DIPLOMA Sep 2000 - Sep 2002

Taylorsville Taylorsville, Utah

Graduated with a 3.2 GPA

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