Team Members Retail Management
Resume:
ERIC LOYD
Colorado Springs, CO *****
720-***-**** - *******@*****.***
PROFESSIONAL SUMMARY
Accomplished leader with a proven track record at King Soopers, enhancing team performance and customer satisfaction through effective coaching and mentoring. Expert in inventory coordination and fostering positive work environments, demonstrated by surpassing performance targets. Skilled in both team development and retail management, consistently achieving results through strategic planning and exemplary communication. Results-oriented manager bringing [Number] years of experience in teaching. Strategic and decisive leader with excellent problem solving and communication skills.
SKILLS
• Organizational abilities • Documentation
• Multimedia understanding • Merchandising understanding
• Team Development • Verbal and written communication
• Task Delegation • Customer Relations
• Recordkeeping • Administrative Management
• Staff Training • Team Management
• Team Training • Inventory Coordination
• Coaching and Mentoring • Retail Management
• Training and mentoring
WORK HISTORY
02/2024 to Current E Commerce Department Lead
King Soopers – Colorado Springs, CO
Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
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Boosted overall employee morale by fostering a positive work environment and promoting open communication.
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• Evaluated staff performance and provided coaching to address inefficiencies. Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
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Led team to achieve high performance standards through consistent coaching and feedback.
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Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
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• Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
Established clear expectations for team members, leading to improved accountability and performance levels.
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01/2021 to 02/2024 Assistant Meat Department Manager King Soopers – Colorado Springs, CO
Maintained a clean and sanitized work area, adhering to strict food safety regulations and guidelines.
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Ensured optimal staffing levels by creating weekly schedules and adjusting as needed based on business demands.
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Collaborated with store manager to develop promotional strategies, driving sales in the meat department.
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Conducted regular equipment maintenance checks, ensuring safe operation for all team members within the meat department.
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Streamlined inventory management through diligent monitoring and timely ordering of products.
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Upheld company policies and procedures while fostering a positive work environment for staff members across departments.
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Promoted customer loyalty through personalized interactions and knowledge of product offerings within the meat department.
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Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
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• Trained new employees on handling, safety and stocking procedures. Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
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03/2020 to 10/2020 Department Manager
McDonalds – Monument, CO
Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
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Established clear performance expectations for staff members which led to increased accountability.
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Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
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• Led a team of professionals to consistently achieve or exceed performance targets. Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
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01/2018 to 12/2019 Senior Meat Cutter
Sam's Club – Colorado Springs, CO
Cut meats to customer specifications and answered questions about specialty products.
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Followed all food safety regulations to maintain a safe work environment for both employees and customers.
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Maintained a clean and organized workspace for maximum productivity and safety.
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Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
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• Adhere to safety and cleanliness standards and maintained equipment. Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
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Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
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Trained new employees on proper techniques, company policies, equipment usage, ensuring consistent product quality across the team.
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Increased customer satisfaction by providing exceptional service during peak hours in a fast-paced environment.
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EDUCATION
06/2000 Associate of Arts: Education
Colorado Northwestern Community College - Craig, CO
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