Facility Manager

British

Residence: Ruckersville VA *****

Email: *******************@*****.***

Previous Personal Assistant and Career Objectives

I prefer to work in a busy environment within a professional setup, which allows positive proactive thinking and awareness. Skill set is a good eye for detail and provide solid solutions. Enjoyed varied experiences as PA, Facilities Manager, QA, Compliance, Health and Safety and Training Manager such as PA to VIP Households, providing employers with confidentiality and an environment for protocol, office procedures, information, security, communication, organization, and personal effectiveness which they could rely on a day-to-day basis. I am comfortable organizing business meetings, events, travel, and client care within any situation. Able to work alone and within a team. Previous Personal Training and Sports experience with adults and children allowed me a healthy approach to all situations.

Professional Experience

Sept 2023 – Present – Food & Beverage Division – FEDERAL EXECUTIVE INSTITUTE – CHARLOTTESVILLE VA

Working within a Government Contract (CMI/Aramark) environment. Working within a Fine Dining and Banquet environment covering all services FOH. Residential guests on a 4-week rotation and their executive careers in various Government agencies. Creating display boards for events and conferences. Acting Supervisor for the am and pm shifts reporting to the F&B Director. Experience in planning, events, banquets and meetings. Safe Serv qualification.

Jan 2022 – June 2023 - OFFICE MANAGER/EXECUTIVE ASSISTANT - COMMONWEALTH CONTRACTORS – CHARLOTTESVILLE VA

Responsible for providing general office administrative and clerical support. The job requires organization, detail orientated, dependability and efficiency. I had to prioritize tasks according to customer happiness, quality and execution. My main responsibilities were: -

Answering telephones, appropriate routing of telephone calls, processing mail, e-mailing, filing, data-entry, faxing, copying, corresponding, scheduling, customer service, account management, processing payments, recording data using the BuilderTrend system. Scheduling material deliveries by utilizing work orders. Communicating with each customer, notifying them of the material delivery date, or of any scheduling changes.

Skills:

Communicating daily with team members to obtain job updates.

Creating & maintaining the work schedules for each subcontractor and repair crew.

Creating & providing complete work orders to subcontractor crews.

Maintaining customer accounts by obtaining, recording, and updating data; documentation is to be concise, thorough and accurate.

Utilizing computer systems to enter manufacturer warranties and effectively communicate information to the appropriate party.

Creating and maintaining new and existing necessary office files.

June 2021 – Dec 2021 - QA COMPLIANCE SPECIALIST – TRAINING MANAGER BRAVO @ MERCK – ELKTON VA - BRAVO a facility services contractor for CBRE/Merck. In this position I was responsible for FDA inspections in 71 buildings and pharmaceutical compliance. I oversaw performance, scheduling, and task delegation for 77 staff. Training schedules for over 100 prospective employees (high turnover of staff due to strict guidelines). Converted manual files to digital files for training records, job evaluations, injury reports and discipline. Personal study 222 courses through the MyLearning Merck Platform within the required deadline.

Oct 2020 – May 2021 - FAMILY ASSISTANT CHARLOTTESVILLE VA

The Family Assistant served as the primary coordinator of the daily happenings in the Family. This person works very closely with the family as well as the other household employees and outside contractors. This position required flexibility as well as the ability to manage multiple projects daily. Attention to detail as well as discretion are a must.

Duties

Communicate with the Henry Family daily for appointments and commitments.

Schedule necessary childcare and oversee payments.

Schedule and manage all household projects, home repairs, and home improvements. This includes getting estimates, scheduling, and communicating with contractors, and coordinating payment upon completion.

Responsible for the upkeep of two large properties, one downtown historic family home and one working historic farm producing wine.

Schedule doctor appointments and make sure all prescriptions and medical supplies are refilled. Coordinate replacements of faulty medical devices.

Work closely with Stay Charlottesville to ensure rental property is clean and ready for rental guests. Coordinate any improvements with maintenance contractors when required.

Make all reservations for family trips, including but not limited to airline reservations, housing, transportation, meals, and activities.

Preparing the logistics for purchasing overseas property.

As needed, help with special projects such as special events and home decorating.

Run errands such as package returns and dry cleaners.

Sept 2016 – Oct 2020

FACILITY MANAGER - FIRST UNITED METHODIST CHURCH – CHARLOTTESVILLE VA

Reporting to the Senior Pastor and Trustees. Appointing Contractors for maintenance and responsible for budget and keeping records. Overseeing events and applying security measures to protect the property and the people using the facility. This is a busy position often requiring attention to detail.

June 2013 – February 2016 FACILITIES ASSISTANT - BAHRAIN INTERNATIONAL SCHOOLS ASSOCIATION THE BAHRAIN SCHOOL

Reporting directly to the Director of Facilities and the Board of Directors. Follow up on Contractors as directed by engineer including man-hours and manpower, cost of material and quality of work. Requesting quotations as directed by engineer, preparing comparisons, making purchase orders and keeping records. Daily handling of Petty Cash, keep accurate cost updates for budget purposes. Prepare requests for cheque payments for contract work and keep records. Work closely with the US Navy and Security for access approvals for contractors and visitors. Responsible for inventory of items owned by BISA in the school facility and complete responsibility for the Dormitory Facility housing 66 boarding school teenagers in four wings and four private villas for staff. Oversee contractors work under the direction of the Facility Director and report daily on matters arising. Prepare contracts for contractors. Member of the building committee and writing minutes for the meetings. On call 24/7 for any unforeseen situations and attending to those jobs in that emergency.

October 2012 – June 2013 - EXECUTIVE PA /OFFICE MANAGER - DESIGNER SHAIK INC. WLL BAHRAIN

An important role within the Executive Office responsible for the company’s operation with Senior Managers during the Chairman’s absence. Designer Shaik Inc. WLL. is a luxury retail company manufacturing and distributing concern employing multinational highly skilled creative people. All departments report to the Executive Office. This was a challenging Business Management Human Resources and Administrative role handling senior management, VIP clients and the international luxury retail business. Day-to-day administration support, overseeing recruitment selection with all heads of departments. Able to provide and create positive solutions through the establishment of an organized research and design retail luxury environment, creating productive partnerships and managing complex administrative problems. Full office responsibility in the absence of the Chairman. Diary, travel and meeting planning in addition to handling all intellectual property issues. Making sure Health and Safety a priority. Cooperating with the IT department on the implementation of an ERP system and organizing the audit for GMP recognition.

March 2012 – September 2012 - PA to MD BAHRAIN / HUNGARY/ UK

Household PA to the Managing Director of Bahrain Formula 1 and Partner of Sportique WLL Bahrain Hungary UK. This was to be a set-up situation. Travelling extensively with a young family to provide PA service for the set-up of the new business. An active situation dealing with unique situations in the Middle East and Europe. This was a part time position with no visa or contract.

November 2010 – March 2012 - EXECUTIVE PERSONAL ASSISTANT to CEO BANKER BAHRAIN - KUWAIT - LONDON

Employed by an Islamic Investment Banker acted as Private Secretary handling all matters relating to the start-up of the new bank and any private matters concerning this VIP Kuwaiti family. Routine diary control and extensive travel arrangements for an investment team of 15 personnel, in addition to booking the travel arrangements, doctors’ appointments and all private appointments for the family, children and staff of 30 people. Budget control and inventory for the office and private concerns. Accustomed to dealing with VIPs and delicate issues daily.

October 2009 – November 2010 - PERSONAL ASSISTANT – BAHRAIN QATAR PHILLIPINES

Employed by an American Entrepreneur as Business Development – PA Manager. Managing new business in Qatar, Bahrain, and Philippines. Write all business documents, brochures, handbooks HR contracts and media releases. Create business relationships with Brand Names. Arrange meetings for prospective clients and customers. Provide daily sales reports and attend management meetings for execution of new projects.

July 2005-September 2009 - MANAGER USA GOVERNMENT NSA BOS CONTRACT - BAHRAIN

Selrico Services Inc USA /Joz Group Bahrain - Joint Venture for United States Navy Based at NSA Bahrain, worked as a Contract Manager for the Base Operating Services, Landscape Services and Housekeeping Contracts. Responsible for the cleaning repair within the contract for the installations at Bahrain School DoDEA, NSA Bahrain, Mina Salman Port and Sheikh Isa Airbase (US Army). Regular contact with VIP’s and contracting personnel. Responsible for 130 laborers plus office personnel. Enforced DoDD Security regulations, local visa and labor regulations. Increased the value of contract from $10,000,000 to $12,000,000 in nine months. Introduced new schedules and cost cutting methods by introducing inventory and purchasing control. Daily and weekly reports for the US Navy and monthly reports to the USA.

April 1998 – July 2005 - PERSONAL ASSISTANT/ TRAINER Al Wajbah Palace DOHA QATAR –

Working as the Personal Assistant and Trainer appointed to HH Sheikha Moza Bint Nasser wife of the Emir. Also acted as adviser to the Emiri Diwan for Health and Fitness. Experience dealing with VIP clients, government and confidential private projects. Public relation liaison with QTV, QBS providing interviews and advising for private matters relating to the press for Royal issues. Organizing exhibitions and promoting HH approach to health and fitness within the region under VIP confidential basis. Accustomed to extensive worldwide travel for this position. Financial and inventory responsibility for private household and recreational issues relating to HH Sheikha Moza in their residences Qatar, England, France and USA. Regular contact with Royal Ministers and commercial companies relating to top brand names for use within Al Wamba Palace. Provided press releases for relevant appointed projects. Assisted with Fund raising and Sponsorship for HH individual projects under the auspices of the ruling family. Appointed to several committees for reporting relating to HH personal interest. Entire responsibility for entertainment on family holidays worldwide when required. Accustomed to traveling with VIP’s meet and greet and on private flights.

April 1997 – 1998- CONSULTANT - THE FITNESS CONSULTANCY QATAR - Owning a small consultancy, I had the privilege of working on government, private, charity projects. From one-to-one issues to being responsible for 2500 employees. Having worked as advisor to the Emiri Diwan. As Personal Consultant for some of the ruling family I have expertise in protocol and confidential projects. My experience has been displayed within the Qatari media on television and radio. Seconded to the US military on a contract basis for 18 months during the execution of Camp Al Saliyah.

February 1993 – 1998 - EDITOR - KUWAIT OIL COMPANY - KUWAIT

Seconded by Mass Consultants and Services. Reporting to General Superintendent. Responsible for setting up of the publishing department to include the purchasing of all photographic and dark room equipment. While working within the Information Department I was entirely responsible for all English language publications, and printed matter to include The Kuwait Digest, KOC News, Health and Safety booklets, signs, advertisements, and manuals. Liaison with Advertising and Public Relations Companies on specific events. Articles written covered daily, weekly, monthly, and quarterly journals, newsletters, press releases and reports. Proof reading of speeches and press articles to include interview questions. Overall responsible for layout design and photographic departments. Attended press conferences, photographic shoots during execution of work. Was responsible for quality control of publishing titles, corporate information, public relation items, and day-to-day press cuttings. Responsibility for budget control of department. Liaison with Arabic Editor on translation of printed matter.

September 1989 - February 1993 - GROUP TEAM MANAGER - THE LONDON EVENING STANDARD LONDON

Responsible for a team of 25 within the Advertorial Department. Handling budget and revenues for editorial features on the Recruitment Market. Writing weekly articles for a double page spread within the Education feature. Regular contact with local government departments, filtering press releases and photographs. Interviewing individuals for publishing stories to support features. Reporting to Directors and Managing Editor daily. Meeting 3 daily deadlines and daily blueprint figures.

Qualifications: Institution: Royal Academy of Dancing London June 1979 Hons. Diploma

School: Arts Educational Trust Barbican - Qualifications/Certificates: CPR, Children’s Fitness, Personal Training, Sports

Nutrition, and Swim Instructor - British Qualifications.

Employment Training: Merck, Elkton Training: Passed 222 training courses between June 7 and December 8, 2021. These courses were related to Pharmaceutical Manufacturing, Health and Safety and Training Development. FEI, Charlottesville Safe Serv

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