Human Resources Customer Service

Natalie S. Johnson

**** ****** * *** ** * Brooklyn, NY 11229 * 347-***-**** **********@*****.***

Summary

Brooklyn College graduate with a Bachelor’s degree in Communication and an Associate’s degree in Journalism. Desires employment within the fields of Communications or Human Resources. Knowledgeable in non-profit and customer service. Management experience. Copy editing/writing experience, proficient in Microsoft Office, administrative skills, and navigates web based applications.

Relevant Coursework

Communication Ethics, Communication Law and Policy, Intercultural Communication, Strategic Human Resource Management, Negotiation and Conflict Resolution, and Communication Research.

Education

Brooklyn College, City University of New York Brooklyn, NY

Bachelor of Arts in Communication May 2015

Kingsborough Community College, City University of New York Brooklyn, NY

Associates of Sciences in Journalism and Print Media June 2010

Member of Phi Theta Kappa Honor Society

Employment History

New York City Managerial Employees Association (NYCMEA) New York, NY

Journalism Intern November 2014-present

Cultivate NYCMEA’s employee and member handbook

Research HR policies from the Department of Labor Relations, The Equal Employment Opportunity Commission, and the Office of Workers Compensation Programs

Provide administrative support and address incoming inquiries

Black Women’s Blueprint Brooklyn, NY Project Manager in Funding and Fund Development (Intern) May 2014 - November 2014

Researched and generated grants/proposals for future Out of School Time (OST) projects

Assisted in physical construction and presentation of “Missing Girls in Nigeria and in the U.S” milk carton exhibit at the 2015 opening of the Museum of Women’s Resistance (MoWRe)

Jumpstart at Brooklyn College (AmeriCorps) Brooklyn, NY

Volunteer Coordinator September 2013 - May 2014

Independently created and hosted school clean-ups, holiday gift wrapping, reading/arts and crafts, and Storytime with the New York Public Library

Recruited, managed, and trained 80+ outside volunteers for calendared events

Established and regularly updated volunteer schedules and commitment lists

Conducted background checks and documented volunteer hours

Submitted reports and feedback to the regional office

Earn IQ Brooklyn, NY Social Media Intern January 2013 - June 2013

Copyedited website content daily, updated/added vendor information

Led in-depth market research for 15 projects and identified new trends

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