Administrative Assistant Customer Service

Sharon Miller

Phone: 301-***-**** (mobile)

E-Mail: ***********@*****.***

Professional Summary

With over a decade of experience in Customer Service and Administrative Assistance within the Residential Real Estate industry, I am eager to pursue the position of Administrative Assistant. I possess strong capabilities in client and project management, showcasing effective communication skills with diverse audiences. I would appreciate the opportunity to discuss how I can contribute to your organization in an interview, and I can be contacted at 301-***-****. I look forward to your response.

Skills

- Office Organization

- Event Planning

- Customer Service Orientation

- Strong Oral and Written Communication Skills

- Proficient in Microsoft Suite

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Work Experience

Caretaker

- Homecare Contractor

Halifax, VA

January 2019 to December 2024

Areotek, LLC

- Administrative Contractor

Glen Burnie, MD

February 2016 to December 2018

The Shelter Group, MD

-- Resident Service Coordinator

June 2013 to February 2016

- Provided home care assistance to elderly individuals, light cooking, and scheduled medical appointments

- Established relationships with social service and local agencies for resident resources

- Ensured documentation complied with regulatory standards

- Developed newsletters and activity calendars

- Managed client interactions and effectively resolved issues

- Organized rental payments and lease renewals

- Supervised daily operations for a team of four

- Maintained an organized filing system for records

InterSolutions, LLC, Silver Spring, MD

Administrative Assistant Contractor

July 2012 to June 2016

- Engaged with owners, residents, and associates

- Addressed customer complaints promptly

- Maintained leases and coordinated collection processes

- Evaluated rental pricing strategies to optimize income

- Conducted applicant screenings and managed the reception area

Montgomery Development, LLC, Upper Marlboro, MD

HOA Administrator

January 2007 to May 2010

- Compiled reports for committee reviews and organized meetings

- Conducted inspections and enforced housing regulations

- Managed administrative tasks and created community newsletters

- Planned events to enhance staff and community engagement

Education

Kaplan University

Business Administration

Contact this candidate