Data Entry Customer Service

Dynamic professional with extensive experience in customer service and team leadership at Wendy's Restaurant. Proven ability to train staff effectively while maintaining high standards of workplace safety. Skilled in data entry and decision-making, consistently achieving operational goals and enhancing customer satisfaction through proactive problem-solving and a positive attitude.

OFFICE ASSISTANT — Tasmanian Transportation

Buckeye, AZ, February 2021 - Present

ASSISTANT MANAGER — Wendy's Restaurant

Buckeye, AZ, April 2023 - November 2024

CASHIER — Wendy's Restaurant

Buckeye, AZ, November 2015 - November 2017

ORDER SELECTOR — Advantage Logistics Southwest

Chrisandria Haynes

Assistant

Phone 602-***-****

Email ************@*****.***

Address Buckeye, AZ 85396

• Customer service • Positive attitude

• Time management • Data entry

• Team leadership • Decision-making

• Staff management • Verbal and written communication

• Shift scheduling • Order fulfillment

• Product picking • Workplace safety

• Order picking and processing • Picking accuracy

• Stock replenishment • Quality control

• Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel.

• Performed data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint.

• Organized and maintained filing systems to ensure efficient document retrieval. Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.

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• Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.

• Helped oversee the daily operations of the store, managing staff and inventory.

• Operated cash register and accurately processed payments, returns, and exchanges.

• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.

• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning. PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Phoenix, Az, October 2000 - October 2015

GED

— Rio Salado College

Avondale, Jun 2022

References available upon request

• Accurately selected orders from inventory according to customer request, utilizing RF scanner and pallet jack.

• Efficiently loaded, unloaded products onto, off trailers using appropriate material handling equipment. Effectively communicated with warehouse personnel, supervisors and managers to ensure accuracy of order fulfillment.

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EDUCATION

REFERENCES

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