Professional Achievements
Naviss Direct, January 2012 to present
«Sold vehicle protection plans — inbound calls
US Bank - Collection Representative, Febru
2010
* Identifying write-off accounts, reviewing custom
*Resolve customer billing disputes
*Required to identify and resolve issues within col
responsibility
* Interact with customers
US Fidelis - Callback Sales, November 2006
* Ability to identify and respond to customer need
* Ability to tactfully question and obtain necessary
about warranties
* Acquire and maintain in-depth of department pro
required
*Interacted with customers
Bellefontaine Habilitation Center - Certifiec
Associate - January 2003 to September 2006
*Responsible for patients' mental health
*Responsible for bathing patients
* Able to take patients to their jobs on a daily bases
*Took care of five patients daily
Education
Parkway South High School
Graduate 1997
Skills
*Professional with 10+ years of experience in cust
*Strong communication skills with clients
*Self starter with strong organizational skills and a
*Client satisfaction focused
*Proficient in Microsoft Word, CUBS, Outlook, ar