Customer Service Inventory Specialist
Resume:
Michael Moore
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING at BROTHER INDUSTRIES
Memphis, TN 38109
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Professional Summary
Motivated, personable business professional with extensive knowledge of warehouse. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling large quantities of materials and ensuring that the product arrives within specific timelines. Demonstrated history of maintaining accurate inventories by utilizing FIFO, cycle counting and bi-yearly inventory. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Excellent team-building skills. Work Experience
Shift Leader
View, Inc.-Olive Branch, MS
July 2012 to Present
Shift lead in a Glass manufacturing plant, responsible for 30 production employees, Main responsibility is to ensure all employees are following all Sops and safety guidelines Inventory Specialist
BEST BUY-Memphis, TN
2008 to Present
Responsible for receving and unloading trucks
.Called carrier to pick up special orders
.Maintained inventory in warehouse to insure profitability CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
BROTHER INDUSTRIES-Bartlett, TN
March 2009 to November 2010
Conduct small-group sessions on safety and quality.
Communicate manufacturing concepts to employees using layman's terms to facilitate understanding. CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
Oversee deliveries from suppliers and manufacturers and resolve issues that arise. Employment History
BROTHER INDUSTRIES - Bartlett, Tennessee
Supervisor, 2009 to Present
.Supervisor in a printer and fax machine plant.
.Trained all employees on new product
.Trained all employees on 5,s duties
.Responsible for Quality of all product ran in production Supervisor
SMURFIT-STONE CONTAINER
2008 to 2009
Managed 20employees in a container box plant
.Trained employees on all GMP Rules
.Maintained hourly Quality checks on machines
.Responsible for 5,s training of employees
Supervisor
KELLOGG'S-Rossville, TN
2007 to 2008
Dough Boy Operator on waffle line.
. Ensured all packages were sealed properly.
. Maintained and achieved production goals on Fallas Machine.
. Responsible for hourly quality checks.
Supervisor
KIK CUSTOM PRODUCTS-Memphis, TN
2004 to 2006
Lead 60 production and compound employees in a personal care plant
.Verified all machines running at max speed
.Responsible for 5,s and monthly safety meetings
Supervisor
HERSHEY FOODS-Memphis, TN
2001 to 2004
Managed 25 production employees in a candy manufacturing plant
.Responsible for hourly Quality checks on candy and bubble gum line
.Trained employees on GMP Rules
.Responsible for Housekeeping of department
Supervisor
PLAINWELL TISSUE-Memphis, TN
1999 to 2001
Responsible for 20 production employees in a Tissue Manufacturing plant
.Responsible for Training of all OSHA Rules and Regulations
.Conducted weekly safety and Quality meetings
.Maintained and Achieved production goals set by plant manager Operator
Shelby Tissue-Memphis, TN
1992 to 1999
Prepared parent rolls for re-winder
.Converted parent rolls into logs and processed through log saw
.Maintained average speed of 1500ft to produce high log volume
.Kept a daily report of downtime on re-winder
Education
Diploma
FAIRLEY HIGH SCHOOL - Memphis, TN
1983
Additional Information
Skills Summary
Supervision Report Preparation Written Correspondence Computer Savvy Customer Service
Professional Presentations Machine Maintenance
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