Harris Neiditch
Miami, Fl. ***** 305-***-**** ********@***.***
PROFESSIONAL SUMMARY
I am a driven, innovative, graduate with a recent BS in IT. My BS in finance and marketing, and BS in IT degree show that I can bring a breadth of knowledge to organizations while growing alongside future teammates. In the classroom and in the workplace, I have gained experience using CRMs such as Salesforce and ServiceNow along with ERPs like AS400. I have familiarity on the user-side when it comes to making the most of enterprise applications to complete assigned tasks. Additionally, I have learned to be results-oriented in helping users complete their tasks in comfortable settings through means that comply with organizational policy. I am open to relocation. KEY SKILLS
• Brought ideas from diverse groups together to resolve obstacles.
• Strong ability to adapt to new systems and processes.
• Strong interaction between internal and external customer service
• Developing new processes to capitalize efficient efforts with my team. EXPERIENCE
IT Co-Op January 2024 – March 2024
Nuclear Regulatory Commission, Technical Training Center (TTC), Chattanooga, TN
• Managed the refresh of the executive conference room audio/visual equipment.
• Created User Manuals to be used with recently installed equipment for training staff.
• Used ServiceNow for coordinating the utilization of equipment for users.
• Worked with counterparts and colleagues located around the agency to ensure the TTC could complete its mission.
• Supported a senior member of the team to develop the IT budget for the TTC.
• Supported the contractor officer representative of IT training systems at the TTC to develop requisitions for services and goods.
IT Intern May 2023 - July 2023
Nuclear Regulatory Commission, Chattanooga, TN
• Participated in meetings pertaining to activities and projects going on in the agency.
• Assisted LAN Administrators in the set-up, upgrade, and disposition of IT hardware & software.
• Commenced a project intended to tighten security on a vital agency software program used for training through the creation of an SOP.
• Spoke for the TTC in the enterprise-wide morning operations call with HQ and the regions when the program manager for TTC was unavailable to attend the meeting. IT Voice Services Assistant December 2022 - April 2023 Florida International University, Miami, FL
• Coordinated the transition of 300 users from older cisco phones, 7960, to available, newer versions, 8841.
• Referenced guidelines provided by supervisor and management to better work with users unfamiliar with reasons for the changing of their phones
• Assisted in the decommissioning and removal of older phones no longer supported.
• Used Cisco Unified Communications Manager to update information for 300 users. Credit Administration Analyst December 2016 - December 2021 Amerant Bank, Miami, FL
• Processed up to 30 weekly advances on lines of Credit for commercial loans.
• Audited all credit related documents and implemented tracking dates for an average of 50 loans a week.
• Prepared and sent out roughly 60 letters a week of financial confirmation as requested according to bank criteria.
• Coordinated with internal customers in other departments I serviced and my own management to determine reasonable timeframes and effective manners of completing my tasks along with working to swiftly repair any unexpected issues during the processes.
• Administered tracking database to ensure notices and prompts in the system were accurate and up to date, generated and provided regular reports upon request. Member, Habitat for Humanity September 2012 - May 2016 FSU, Tallahassee, Fl
• Recruited and on boarded 3 to 5 new members every year to expand the organizations end goals.
• Obtained hands-on experience working at concession stands for baseball games and raising over $500 a game.
Accounting Assistant June 2011 - August 2011
Wald and Cohen, PA, Miami, FL
• Organized and developed an efficient filing system for confidential client documents.
• Attended daily team meetings and created minutes in an organized and timely manner.
• Shadowed CPA in client meetings to get a better understanding of their role and responsibilities. TECHNICAL SKILLS AND REFERENCES
TECHNICAL SKILLS
• Linux/Windows OS
• HTML/CSS/PHP/SQL
• Office 365 Products
• AS400, LEAP, Omniflow, nCino
• Cisco, Quagga
EDUCATION & CERTIFICATIONS
EDUCATION
Bachelor of Science in Information Technology January 2022 - April 2024 Florida International University, Miami, FL
• GPA: 3.94 (summa cum laude)
• Dean’s list: Spring 2022, Summer 2022, Fall 2023
• Relevant Course Work: Database Admin, Computer OS, Enterprise IT Troubleshooting Bachelor of Science with double major in Marketing and Finance August 2012 - May 2016 Florida State University, Tallahassee, FL
CERTIFICATIONS
• CompTIA Network+
• Learning Relational Databases
• Microsoft SQL Server 2019 Essential Training
REFERENCES
• Available upon request.