Office Administrator M A

****-****

ADEGBITE, ESTHER ADEOLA

ADEGBAYI, OLD IFE ROAD, IBADAN.

081******** • ************@*****.***

Objective.

● I am applying for a role in a space that prides excellence and standard as a yardstick for human development, that will provide me a chance to grow in relation to the needed professional experience and growth culture of the organization. Core Competencies

Oral Skills

Communication skills

Problem solving skills.

Collaboration and Teamwork

Leadership skills

Skills Highlight

Critical Thinking: Uses logic and reasoning to identify solutions and creatively solve problems. Multitasking: Juggles multiple tasks and responsibilities while remaining composed and meeting deadlines. Soft Skills: Possesses emotional intelligence, administrative, analytical, numeracy, and problem-solving skills.

Communication: Possesses strong written and oral communication skills. Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint). Customer-Relationship: Ability to attract customers through persuasion and engagement for business success

Quick grasp of Concepts.

Work Experience

Teaching Assistant, Bishop Philips Academy.

(NYSC).

● Developed and distributed study guides to lecture details and help students with test preparation.

● Scheduled appointments with parents to discuss student progress and classroom behavior.

● Drove student learning by establishing clear classroom plans and group objectives, as well as

● actionable strategies to achieve each goal.

● Sat in on classes of fellow teaching professionals to learn innovative methods for dispensing

● information to students.

● Administered quizzes and tests to assess student understanding of material.

● Assessed student learning progress and comprehension with routine tests and standardized examinations.

2022-2023.

November 2019-May 2020.

Sept. 2018-August 2019

Branch Head, BetNaija Shop.

Adetunji Estate, Osogbo, Osun state.

● Oversaw daily operations of the betting shop, ensuring smooth functioning and adherence to company policies.

● Managed staff schedules, assignments, and performance evaluations .

● Addressed customer inquiries, complaints, and feedback to improve service delivery.

● Conducted regular audits to verify adherence to legal requirements.

● Organized promotional events and campaigns to increase brand visibility and engagement.

● Assessed risks associated with betting operations and implemented measures to mitigate potential

● losses.

● Trained new employees on operational procedures, customer service standards, and betting systems

● Conducted ongoing training sessions to enhance staff skills and knowledge of products.

● Managed betting software and technology systems to ensure accurate processing of wins and losses.

● Oversaw the management of betting materials (e.g., tickets, promotional items) and ensured

● adequate stock levels.

● Analyzed branch performance metrics.

● Handled emergencies or unexpected situations (e.g., system failures, security issues) effectively.

● Developed contingency plans to ensure business continuity during crises. Marketer, Dstv.

Osogbo Branch.

● Successfully organized and executed a customer engagement event that attracted over 100 attendees, resulting in a 15% increase in brand awareness within the local commune.

● Increased the branch's social media following by 30% within six months through targeted campaigns and regular content updates, enhancing online presence and customer interaction.

● Developed and launched a promotional campaign that led to a 7% increase in new subscriptions during a specific promotional period, showcasing the ability to drive sales through effective marketing strategies.

● Established partnerships with three local businesses to cross-promote services, resulting in a mutually beneficial relationship that increased foot traffic and brand visibility for both parties.

● Conducted comprehensive market research that identified key customer preferences and trends, leading to the development of tailored marketing strategies that improved customer satisfaction scores by 10%.

● Created engaging marketing materials (flyers, brochures, social media posts) that effectively communicated DStv's offerings, contributing to a 15% increase in inquiries

● Implemented a feedback mechanism to gather customer insights, leading to actionable recommendations that improved service delivery and increased customer retention rates.

● Assisted the sales team by generating leads through targeted outreach efforts, contributing to a 5% increase in monthly sales targets.

(INDUSTRIAL TRAINING)Trainee, Rich Bakery,

Osogbo, Osun state.

● Familiarized with the layout and workflow of the bakery.

● Observed and participated in daily operations, including production schedules and inventory

● management.

● Learned various baking methods, including mixing, proofing, shaping, and baking.

● Gained hands-on experience in preparing different types of dough (e.g., bread, pastry, pizza).

● Practiced techniques for creating cakes, cookies, and pastries,.

● Studied the properties of key ingredients (flour, yeast, sugar, fats) and their roles in baking.

● Explored alternative ingredients for dietary restrictions (gluten-free, vegan).

● Trained in food safety standards and best practices, including proper sanitation and hygiene protocols.

● Conducted temperature checks and ensured compliance with health regulations.

● Gained experience operating various bakery equipment (mixers, ovens, proofers, sheeters). Learned about maintenance and troubleshooting of bakery machinery.

● Participated in quality assurance processes to ensure product consistency and quality.

● Conducted taste tests and evaluations/quality controls to maintain high standards

● Assisted in managing sales transactions and handling customer inquiries.

● Assisted in tracking inventory levels and managing stock rotation. 2020-2022.

2016-2018.

● Participated in ordering supplies and maintaining inventory records. Education

HND, Food Science Technology

Osun state Polytechnic,Iree.

OND, Food Science Technology

Osun state polytechnic iree

References

Available upon request.

Hobbies.

Reading.

Playing Video Games.

Traveling.

Data analysis.

Contact this candidate