Melissa Renae Mckissick
[**** Wildwood Drive Nashville Tn, 37217] • [931-***-****] • [*********@*****.*** ]
Professional Summary
Dynamic professional with a proven track record in leadership and operational management gained through roles as a Prison Captain, Allied Security Officer, and Detention Officer. Recognized for exceptional communication skills, proactive problem-solving, and the ability to manage teams under high-pressure environments. Seeking to transition these skills into an administrative/business role where strategic planning and efficient team management are paramount.
Professional Experience
State of Tennessee -Department of Corrections
Job Title- starting position-Corrections Officer ending position Corrections Captain
[02/200*-**-**** & 07/2012 – 07/2019]
Address- 7575 Cockrill Bend Blvd Nashville Tennessee 37209
Supervisor Warden Micael Holloway 615-***-****
• Directed daily operations and supervised staff to maintain security, order, and regulatory compliance.
• Developed and implemented training programs that enhanced team performance and operational efficiency.
• Managed crises with decisive action, ensuring the safety of staff and inmates.
Allied Universal
Job title- Security Officer [04/2020 – 02/2025]
22 Century Blvd Nashville Tn 37214
• Coordinated security operations and collaborated with law enforcement agencies to ensure public safety.
Supervisor: Jeff White 615-***-****
• Led briefings and supervised personnel, demonstrating strong team coordination and communication.
• Assisted in the creation and revision of administrative protocols to streamline operations.
Floyd County Sherrifs Department
Title- Detention Officer
• Inmate Supervision: Monitor and supervise detainees to maintain safety and order within the facility.
• Headcounts & Monitoring: Conduct regular headcounts and maintain accurate records of inmate movements.
• Facility Patrols: Perform routine facility patrols to detect irregularities or potential security breaches.
• Incident Response: Respond promptly to emergencies, disturbances, or conflicts, and take appropriate action to de-escalate situations.
• Documentation & Reporting: Accurately document daily activities, incidents, and any breaches of protocol for record-keeping and further review.
Address: 2526 New Calhoun Highway Northeast Rome Georgia 30161
Supervisor- Allen Pledger 706-***-****
Key Skills
• Effective Communication: Strong verbal and written communication skills for clear interactions with detainees, colleagues, and external agencies.
• Conflict Resolution: Ability to manage and resolve conflicts quickly, maintaining a calm environment even under stress.
• Observation & Vigilance: Sharp observational skills to detect unusual behavior or potential security threats.
• Attention to Detail: Meticulous in record-keeping and monitoring details to ensure compliance with protocols.
• Crisis Management: Proficiency in handling emergency situations with quick, decisive action.
• Teamwork & Leadership: Experience working collaboratively with a team and leading initiatives during critical situations.
• Technological Proficiency: Familiarity with security systems, surveillance equipment, and communication tools used in detention facilities.
• Legal & Procedural Knowledge: Understanding of correctional facility policies, legal standards, and proper inmate management practices.
Education
Springfield High School - 08/1989-05/1993
Everest Institute Marietta
Medical Assistant Certification – 08/2010-04/2011
Additional Certification
First Aid and CPR certified