Data Entry Customer Service

Rebecca M. Lambert

**** ****** **. ** #* Wyoming, MI 49519 616-***-**** *************@*****.***

Objective:

I am looking for an entry level position with a company that allows for the possibility of advancement where I can use my organization skills and previous customer service experience to contribute to the evolution of the company.

Education:

BACHELOR’S OF SCIENCE 2019 COLORADO TECHNICAL UNIVERSITY ONLINE

Major: Human Resources Management

ASSOCIATES OF SCIENCE 2017 EVEREST UNIVERSITY

Major: Business Management

Skills & Abilities

MANAGEMENT/ LEADERSHIP

Experience as a shift leader maintaining order to make the shift run smoothly

Managing customer concerns and coming up with solutions

Placing orders

Handling nightly deposits

Organization of filing systems

Maintaining standards of cleanliness

CUSTOMER SERVICE

Assist customers with questions about products

Cash register experience

Take orders based on customers wants/needs

Answer telephone calls and provide appropriate responses to questions

Offer recommendations to customers about the products/services available

COMPUTER SKILLS

Use Quick Books to maintain excellent records for employers

Use of Microsoft Word to create proper signage for work space

Knowledge of Microsoft Excel to create spreadsheets for order forms and other appropriate paperwork for the work place

Use of QuickBooks software to maintain up-to-date accounting records for employer

Data Entry Consultant Services

File Keeping Management

Freelancing

Experience:

Data Entry & Freelancing 2007 – 2021

Customer Service 2009 – 2018

Management 2012 - 2018

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