Mental Health Patient Care

Tina Taylor

Glendale, AZ ***** 805-***-**** *********@*****.***

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PROFESSIONAL

SUMMARY

Proven team collaborator and adept multitasker, I excelled in high-pressure roles at Atascadero State Hospital, enhancing guest experiences and service standards. My expertise in customer service and strong multitasking abilities contributed significantly to maintaining a positive environment and achieving excellent service accuracy.

Offering compassionate and supportive approach, with eagerness to learn and grow in mental health environment. Brings foundational skills in communication and patient interaction, ready to be developed further. Ready to use and develop observation and crisis management skills in Desired Position role. Developed skills in patient care and mental health support in clinical setting, looking to transition into new field. Specialized in communication and crisis management, ensuring patient safety and well-being. Seeking to leverage these transferrable skills to contribute effectively in different professional environment. Empathetic and compassionate, with strong ability to connect with individuals in need. Understanding of mental health principles and trained in crisis intervention techniques, including patient observation and data collection. Committed to providing supportive care to improve patient outcomes and enhance their overall well-being.

Experienced with patient care and psychiatric support, providing consistent and compassionate assistance. Utilizes therapeutic techniques and crisis management skills to ensure patient well-being. Knowledge of patient observation and healthcare collaboration, ensuring comprehensive and effective care.

Professional in mental health care, prepared to bring valuable experience to new role. Proven ability to manage therapeutic environments and handle patient crises effectively. Strong focus on teamwork and achieving positive outcomes, adaptable to changing needs. Skilled in patient observation and crisis intervention, with reliable and compassionate demeanor. Knowledgeable Desired Position with solid background in psychiatric support and patient care. Successfully managed therapeutic activities and crisis intervention, demonstrating calm and compassionate approach. Expertise in monitoring patient behavior and collaborating with healthcare teams to deliver comprehensive care.

Skilled mental health professional with significant experience in patient care and therapeutic support. Strong focus on team collaboration, adaptability, and achieving clinical results. Proficient in crisis intervention, patient assessment, and developing individualized care plans. Known for empathetic communication, reliability, and ability to thrive in dynamic healthcare environments. T T

Licensed Psychiatric Technician with over Number years of experience in the substance abuse and mental health treatment industry. Offering excellent counseling, rapport-building and communication skills with clients and families from diverse backgrounds. Known for having a positive attitude and consistently exceeding performance standards.

Accommodating Mental Health Tech offering strong history of excellent communication with family members and patients. Committed to helping patients by following established treatment plan goals and interventions. Adept at liaising between patients and medical staff to maintain continuum of care. Patient-focused Job Title offers strong background in psychiatric care. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS • Customer service

• Strong multitasking

• Greeting guests

• Team collaboration

• Clinical documentation

• De-escalation techniques

• Developmental disabilities support

• Incident reporting

• Behavioral management

• Vital signs documentation

• Emergency response

• Suicide prevention

• Regulatory compliance

• Treatment management

• Patient assessment

• Behavior monitoring

• Direct patient care

• Mental health support

• Patient rapport

• Multidisciplinary collaboration

• Individual counseling

Psychiatric medication

administration

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• Activity planning

• Professional boundaries

• Vitals monitoring

• Mental health assessment

• Heartsaver first aid (first aid)

• Social work

• Registered behavior technician

• Psychological therapy treatments

• Psychosocial analysis

• Indirect patient care

• Behavioral health

• Progress documentation

• Active listening

• Health management instruction

• Rapport building

• Coordinating care

• Treatment Planning

• Interdisciplinary collaboration

• Care coordination

• Medical records requests

• Medical records maintenance

• Domestic violence assistance

• Cleanliness

• Order taking

• Attention to detail

• Cash handling

• Safe food handling

• Recovery-oriented care

• Group therapy facilitation

• Psychosocial rehabilitation

• Mobility assistance

• Family education

• Facilities housekeeping

• Cultural history

• Nursing interventions

• Care team collaboration

• Group safety management

• Therapeutic communication

• Substance abuse treatment

• Nursing intervention adjustment

• Recreational activity supervision

• Crisis intervention

• Behavior observation

Activities of daily living ADL

assistance

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• Intake assessment

• Crisis management

• Critical thinking

• Behavioral support

• Nursing assistance

• Patient counseling

• Encouragement and motivation

• Medication administration

• HIPAA requirements

• Heartsaver CPR AED (CPR AED)

• Inpatient treatment

• Therapeutic treatment

• Heartsaver first aid

• Group therapy

• Decision-making

• Hospitality service expertise

• Handling complaints

• Menu recommendations

• Payment processing

• Service prioritization

• Food running

• Memory retention

• Complex Problem-solving

• Table setting

• Order accuracy

• Accurate money handling

• Complaint resolution

• Time management

• Performance improvement

• Supply restocking

• High volume dining

• Table bussing

• Tableside service

• Dining area maintenance

• Relationship management

• Upselling techniques

• Menu presentation

• Allergy awareness

• Food presentation

• Beverage preparation

• Ordering procedures

• Sales techniques

• Seating arrangements

• Order management

• Upselling

WORK HISTORY WAITRESS

Omelets and More

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

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Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

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Maintained clean and welcoming dining environment, ensuring a positive guest experience.

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Remained calm and poised when dealing with difficult customers or during busy shifts.

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CASHIER/STOCKER

Savon Drug Store

Greeted customers entering store and responded promptly to customer needs.

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• Welcomed customers and helped determine their needs.

• Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

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PSYCHIATRIC TECHNICIAN

Atascadero State Hospital

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

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Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

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Maintained clean and welcoming dining environment, ensuring a positive guest experience.

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Remained calm and poised when dealing with difficult customers or during busy shifts.

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HOME CARE PROVIDER 03/2013 to 03/2016

IHSS San Luis Obispo, CA

Assisted patients with personal requirements for housekeeping and grooming assistance.

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Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

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Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

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Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

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Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.

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• Assisted disabled clients to support independence and well-being. Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

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• Cooked tasty, nourishing meals for patients to promote better nutrition.

• Assisted patients with self-administered medications. Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.

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Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.

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Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

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Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.

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Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.

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Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.

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Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

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Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.

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Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.

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Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.

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Monitored progress and documented patient health status changes to keep care team updated.

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Delivered high-quality care under pressure in emergency situations, ensuring the safety of both the patient and caregiver team members present at those times.

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Supported family members in understanding patient needs and provided guidance on how to best assist their loved ones at home.

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Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

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• Provided transportation and appointments management. Traveled to clients' homes to complete healthcare services and promote continuity of care.

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• Followed nutritional plans to prepare optimal meals. Completed entries in log books, journals, and care plans to accurately document and report patient progress.

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Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

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• Developed individual care plans for clients based on specific needs.

• Transported clients for medical and personal outings. Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

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Communicated regularly with clients' families to provide updates on health and wellbeing.

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Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

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• Provided direct personal care and administrative services to clients.

• Assisted with end-of-life care.

• Constructed cognitively stimulating activities.

Utilized universal precautions and infection control principles in all aspects of care.

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EDUCATION Sexual Assault And Domestic Violence Counselor 03/2014 Sexual Assault And Domestic Violence, Atascadero, CA Associate Of Arts In Criminal Justice 02/2008

University of Phoenix, Tempe, AZ

General Education Development 06/2005

Lucia Mar Adult Education, Nipomo, CA

EMT 06/1995

Cuesta College, San Luis Obispo, CA

ACCOMPLISHMENTS • Supervised team of Number staff members.

• Achieved Result through effectively helping with Task.

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