Customer Service Be A

Michaela Nigh

**** ****** ***

Cheviot, OH *****

513-***-****

*************@*****.***

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Objective:

Dedicated and customer-focused with experience in serving, bartending, and fast food environments. Seeking a position where I can apply my strong communication skills, multitasking ability, and passion for delivering exceptional customer service to contribute to a dynamic team and create positive experiences for guests.

Summary:

• Trained to appropriately greet, serve, and accommodate customer’s needs in a time-efficient manner.

• Able to free-pour all essential styles of drinks accurately, eliminating lost profits through knowledge of the exact proportions

• Efficient task management skill set including strong self motivation and work ethic, exceptional organization, decisive adaptability, responsible alcohol service and trainer/trainee skills.

• Proficient with POS systems/Cash Handling

• Extremely outgoing with positive attitude; fun and personable!

• Fundamental knowledge in craft/domestic beer and wine.

Professional Employment Background:

•Bartender, Red Lobster, 11/23-present

• Carrabba’s Italian Grille, Curbside Associate, 08/2023 - Present

• Starbucks, Barista, 07/2021 – 08/2023

• Clovernook Healthcare, Dietary Aide, 09/2020 – 06/2021

Other Experience/Education:

• Cincinnati Bartending School, Certificate of Mixology; Issued 2023

• ServSafe Alcohol Certification by National Restaurant Association, Issued in 2023

Education/Organizations:

• Princeton High School, Diploma, Class of 2020

Professional References:

• William Walker, President/Director, Cincinnati Bartending School; Phone:513-***-****

• Nina Hammack, Restaurant Manager, Red Lobster;

Phone: 513-***-****

Email: ********@**********.***

• Additional Professional References Available Upon Request.

Contact this candidate