Pharmacy Technician Certified

***** * **** ****** **, EL MIRAGE, US, ***** •

********.*******@*****.***

ASHLEIGH MYSTROM

Certified Pharmacy Technician

PROFESSIONAL SUMMARY

Certified Pharmacy Technician with 6+ years of experience in medication management and customer service excellence. Proficient in prescription processing, inventory management, and facilitating effective communication between healthcare providers and patients. Adept at utilizing a range of prescription processing systems to enhance workflow efficiency and ensure patient safety.

EMPLOYMENT HISTORY

CERTIFIED PHARMACY TECHNICIAN Oct 2022 - Feb 2025

Cigna

CERTIFIED PHARMACY TECHNICIAN Jul 2021 - Aug 2022

Humana

CERTIFIED PHARMACY TECHNICIAN Oct 2019 - Jul 2021

Walgreens Pharmacy

EDUCATION

HIGH SCHOOL DIPLOMA Jan 2013 - May 2015

Payson High School Payson, AZ

SKILLS

Communication, Customer Service, Prescription Management, Data Entry, IC+, ePost, QS1, ScriptMed, Inventory Management, COVID-19 Testing, Regulatory Compliance, Problem Solving, Attention to Detail. Processed prescriptions with precision while maintaining compliance with state and federal regulations. Collaborated with healthcare team to ensure accurate medication dispensing. Provided compassionate customer service to diverse patient populations.

Managed inventory control systems and maintained accurate prescription records. Conducted daily quality checks to ensure medication safety.

Facilitated seamless communication between healthcare providers and patients, resolving medication-related queries and ensuring optimal treatment outcomes.

Assist patients with medication management, resolving issues and providing insurance guidance. Handle patient inquiries, ensuring accurate prescription quotes and alternative solutions. Collaborate with doctors to address medication concerns, enhancing patient satisfaction. Route calls efficiently to appropriate departments, optimizing service delivery. Employ creative problem-solving for mail order pharmacy challenges, achieving effective resolutions. Streamline prescription processing workflows by coordinating with healthcare providers, resolving insurance complexities, and implementing effective medication management solutions Processed prescriptions, verified data, ensured accuracy, improved efficiency in pharmacy operations. Managed patient profiles, streamlined data handling, enhanced patient service and satisfaction. Prepared medications, labeled prescriptions, maintained quality control, supported pharmacist duties. Handled shipments, verified inventory, optimized stock levels, ensured timely medication availability. Guided COVID-19 testing, ensured safety, processed results, contributed to public health efforts. Orchestrated COVID-19 testing procedures and vaccine administration protocols, maintaining precise documentation and ensuring patient safety throughout the process.

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