Customer Service Receiving Clerk
Resume:
Jennifer Sosa
Chicago, IL *****
************@*****.***
Professional Summary
References
• Ryan smatana/Manager 773-***-****
• Mario Gomez/Manager 773-***-****
• Enrique Salazar/supervisor 312-***-****
Willing to relocate: Anywhere
Work Experience
Shipping and Receiving Clerk
Whitney's medical solutions-Niles, IL
November 2024 to February 2025
• Packaging and producing sterile products and finished goods/sample kits.
• Handling biohazard equipment
• Interacting with Customer Service to ensure timely and accurate shipments
• Light warehouse/facility maintenance with specific roles on the Schedule Maintenance Log
• Shipping components and finished goods using U.P.S., FED-EX and L.T.L. freight lines
• Initiating and completing all required documentation for transportation services
• Inspection for damages, quarantine items moved to proper location, enter data into Incoming Inspection Log and Receiving Log.
• Efficiently organized and maintained inventory in the warehouse, utilizing a systematic tracking system
• Prepared outgoing shipments by carefully packaging items, labeling packages, and arranging for carrier pickup
• Maintained accurate records of all incoming and outgoing shipments, including tracking numbers and delivery dates
• Performed regular cycle counts to maintain accurate inventory levels and identify any discrepancies or shortages
• Trained new employees on proper handling of materials, safety protocols, and efficient use of equipment/tools
• Ensured compliance with all relevant regulations regarding shipping hazardous materials or controlled substances
• Received and inspected incoming shipments, verifying accuracy of contents and ensuring proper documentation
• Coordinated with various departments to schedule deliveries and pickups based on production needs
• Managed returns process by processing return authorizations, coordinating pick-ups, and updating inventory accordingly
• Investigated root causes of shipment errors/delays and implemented corrective actions Drive Up and Go Associate/Cashier
Jewel Osco-Chicago, IL
January 2024 to September 2024
• Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store
• loading or unloading heavy items
• performing other tasks in every way possible to enhance the shopping experience
• Redeems promotional coupons, WIC checks and rain checks; receives cash, checks, and EBT/EFT transactions; counts back change, issues receipts and Catalina coupons
• Operates cash register accurately and scans all products
• Keeps register area clean, ensures adequate supplies are ready and available, and helps maintain the store appearance
• Places merchandise in bags and or cart in a neat, organized fashionAssists courtesy clerks as needed
• Store shopper accurate picker packer
Order Fulfillment Associate/ Assembler
Radio flyer-Chicago, IL
April 2023 to January 2024
• Collaborated with team members to ensure timely completion of daily order fulfillment targets
• Utilized handheld scanners and computer systems to track inventory levels and locate specific items for order fulfillment
• Assisted in the organization of warehouse space to optimize storage capacity and improve overall efficiency
• Contributed ideas for process improvements that enhanced productivity and reduced errors in order fulfillment operations
• Consistently met or exceeded daily/weekly/monthly production goals
• Maintained a 99% accuracy rate in order fulfillment by carefully double-checking all picked items before packaging
• Demonstrated excellent attention to detail when labeling packages for shipment, ensuring correct addresses and shipping methods were used
• Participated in regular team meetings to discuss challenges, share best practices, and brainstorm process improvements
• Operated various hand tools and power tools to complete assembly tasks efficiently such as bikes,scooters,wagons etccc
• Ensure incoming merchandise from containers are properly received (not damaged). After, I palletize it, shrink wrap it, label it with it's license plate number and the items sku. Cashier/Customer Service/Server
Taco pro-Chicago, IL
November 2022 to May 2023
• Provide excellent customer services.
• Greet customers and present menus.
• Make suggestions based on their preferences.
• Take and serve food/drinks orders.
• Up-sell when appropriate.
• Arrange table settings.
• Keep tables clean and tidy at all times.
• Deliver checks and collect payments.
• Cooperate and communicate with all serving and kitchen staff.
• Adhere to all relevant health department rules/regulations and all customer service guidelines.
• Disinfect restrooms and make sure restaurant stays clean. Warehouse Production Associate/Assembler
A-1 Tool Corporation-Melrose Park, IL
October 2020 to April 2023
assemble plastic containers according to clients specification. Mold maker I as well-versed in operating equipment like cherry pickers and has a background in molding plastics and assembling them.. TEMP ASSIGNMENT
Shipping and Receiving Clerk
Camel Grinding Wheels-Niles, IL
April 2019 to November 2022
Im experienced with quickly & accurately picking, packing, and shipping shipments to customers. I have experience in printed and electronic work orders (handheld devices), also pull products from storage bins, count, spot check work and place orders into shipping boxes (or pallets). I am a fast paced, team setting. Good reading skills, with an eye for detail. Experience working in a Microsoft environment and with handheld device. I have ability and competency performing multiple tasks at the same time also to effectively work individually and in a team environment. I also have experience with team members or other departments to resolve Shipping issues. Skills
• Merchandising
• Shift management
• Customer service
• Supervising experience
• Grocery store
• Shipping & receiving
• Pallet Jack
• Logistics
• Cash register
• Retail sales
• Leadership
• Load & Unload
• Management
• Warehouse experience
• Dynamic Buisness central (3 years)
• Maintenance
• Team management
• Heavy lifting
• Communication skills
• English
• Inventory control
• Order Picker
• Computer skills
• Stocking
• Order Picking
• Warehouse Experience
• Microsoft Dynamics Navision
• Packaging
• Shipping & Receiving
• Manufacturing
• Organizational skills
• Assembly
• Marketing
• Microsoft Outlook
• Time management
• Analysis skills
• Hospitality
• RF Scanner
• Data entry
• Google Docs
• Pallet rider (2 years)
Certifications and Licenses
Pallet Jack Certification
ServSafe
Contact this candidate