Customer Service Skills
Resume:
Zasha Hayes
Northridge, CA *****
*********@*****.***
Work Experience
Activity Leader
Boys & Girls Clubs of America - Bakersfield, CA
August 2023 to Present
DSP (Direct Support Professional)
360 Behavioral Health - Van Nuys, CA
March 2023 to May 2023
Dunkin Donuts Crew Member
Dunkin'
September 2022 to January 2023
While working at Dunkin I was required to learn how to man the register, how to properly clean the stoor, and how to cook the Dunkin food. I was a closer at the store, therefore I learned how to close and ready the store for the next day, while I was with a shift manager. I worked with customers, and through that worked with customer service.
Babysitter
Sylmar, CA
September 2020 to July 2021
Education
Bachelors in Journalism
California State University-Northridge
August 2021 to Present
Associate in Arts (AA) in Social Sciences
East Los Angeles College
June 2019 to June 2021
AA-T in Journalism
East Los Angeles College - East Los Angeles, CA
June 2019 to February 2021
Skills
• Journalism
• Babysitting
• Journalism
• Proofreading
• Adobe InDesign
• AP Style
• Copy Editing
• Childcare
• Nannying
• Pet Sitting
• Cashiering
• Customer service
• Cleaning
• Restaurant experience
• Food handling
Languages
• English - Expert
Links
http://elaccampusnews.com
Certifications and Licenses
CPR Certification
August 2023 to August 2024
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