CONTACT
Mpho Gift Mavuya
Orlando East
Soweto
1804
*********@*****.***
Date of Birth : 07/06/2004
Marital Status : Single
Nationality : South African
Gender : Male
Driving Licence : Code 10 & PrDP
Availability : Immediately
Race : African
Criminal records : None
Diligent and observant individual with a strong commitment to maintaining safety and security. By securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors.
Teach Them Christian College
Matric
12
Servest Private Security
Servest Officer Grade C
Subjects passed
English Home Language
Afrikaans First Additional Language
Business
Mathematics
History
Life Orientation
Tourism
I have the ability that ensuring the personnel, vehicles, materials company assets. I am able to assist with the removal of violators from the premises when required. I am have the ability alert for signs activity or disturbance and engage with relevant stakeholders. Ability to report any suspicious incidents or activities, petrol all facilities and when required. Ability to conduct general searches of vehicles and valuables.
English - ability read, write, speak and understand IsiZulu - ability to speak andunderstand Sesotho - ablity to speak and understand Afrikaans- ability to read,understand, write and speak
PERSONAL DETAILS
OBJECTIVE
EDUCATION
ADDITIONAL INFORMATION
SKILLS
LANGUAGES
EXPERIENCE
September 2022 -
February 2023
February 2023 -
June 2024
Call Center Agent
Merchant SA
A contact center agent is a person who handles incoming or outgoing customer communications for an organization. A contact center agent might handle account inquiries, customer complaints or support issues. An agent who manages both incoming and outgoing customer calls is also referred to as a blended agent. I was responsible for informing clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Safety Ambassador
Servest Private Security
My duty as a safety ambassadors was to traverse the streets to circulate through assigned zone to deter unwanted activity through uniformed visible presence. * OBSERVE AND REPORT - While on patrol be watchful for unwanted behaviors or criminal activity and report to local authorities via established communication methods.
I acted as the face of a company or brand, working primarily in a customer service role to assist clients with promoting their marketing campaigns. Service ambassadors are highly motivated, upbeat individuals who work well both with a team and individually when interacting with clients. Sandisile Laura Nkosi - Servest Private Security
Instructor
REFERENCE