Customer Service Washington Dc

ASHLYN BLANDIN

Washington DC (Dupont Circle) 623-***-****

***************@*****.***

I am an experienced young adult with years of food/beverage industry training. I put a personal emphasis on quality customer service. Over the past 2 years I have been primarily focused on expanding my skills and knowledge within the coffee industry and would consider myself extremely skilled and precise in coffee making. EXPERIENCE

MARCH 2023 - PRESENT

COFFEE INDUSTRY:

- Cartel Roasting Co. (Phoenix Airport, Downtown Tucson, AZ)

- Top Fuel Espresso (Gilbert, Tempe, AZ)

“Employee of the Month” – October 2024 (Cartel Roasting Co.)

Highly experienced working on espresso bar and in coffee barback positions.

Routinely opened & closed the shops independently, paying attention to detail.

Knowledgeable in coffee terminology & custom drink making, remembering regular customer orders and fostering relationships with the community.

Efficient in a fast-paced environment (i.e., very busy airport and downtown locations). MARCH 2022 - JANUARY 2025

FOOD INDUSTRY:

- Penelope Pizza (Tucson, AZ)

- Original ChopShop (Chandler, AZ)

Managed front counter, interacting with customers regularly.

Organized and prepared orders in a dynamic environment.

Ensured cleanliness to meet upscale restaurant standards.

Trusted to close the restaurant, including cash handling and final lock up. JANUARY 2025 - PRESENT

HOSPITALITY:

- Loews Ventana Canyon Luxury Resort (Catalina Foothills, AZ)

Greet guests upon arrival and work to provide exceptional resident experience.

Extremely understanding of guest’s needs and requests, acting to resolve situational tasks.

Use hotel software to manage room availability and check-ins.

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