Social Media Service Associate

Martinho Antonio Da Cruz

Address: Recto /Metro Manila

Birthdate: 27/08/1991

Civil Status: Single

Nationality: Angolan

Email: **************@*******.***

Contact no. +63-995-**-**-***

PROFESSIONAL OBJECTIVE

Seeking for the Portuguese/ Spanish/ English jobs, where my creativity is excellent, written, verbal communication, and persuasiveness skills can be utilized to accomplish, achieve goals, and keep on challenging with this potential company.

PROFESSIONAL PROFILE

Good communication, Interpersonal relationships, Oratory, Teamwork are part of my professional profile

Willingness to learn and achieve the company's goals

Committed to Provide Quality Work

Time Management

Proficient in writing and speaking Portuguese, English and Spanish

Proficient using Microsoft word (full knowledge of pivot tables, VLOOKUP, Macros and several other functions such as photoshop, AutoCAD and complete knowledge of the windows environment, including office, internet, social media, etc.) Excel, power point, ServiceNow, active Directory, outlook, Microsoft Teams.

Strengths: self – motived, Initiated and creativity, good team player and leadership role

EDUCATIONAL BACKGROUND

Bachelor of Science in Nursing

University: Philippines College of Health Science (Manila – PHILIPPINES)

Date: August 2020 – March 2020

LANGUAGES

Portuguese – Native

English - Fluent

Spanish - Moderate

EMPLOYMENT HISTORY

Date: August 2022 – May 2023

Company: Conduent

Position: HR Solutions Service Associate IV

Performance: Answers telephone, e-mail, or chat queries related to HR following client policies and procedures.

Resolves telephone and chat inquires quickly.

Assists employees and managers in the completion of appropriate forms, navigation of HR systems, processes, and policies.

Investigates any issues raised by the client’s employee’s related to incorrect payments/incorrect records.

Initiates appropriate actions as required by HR or employee.

Advises on benefit plan options.

Performs other duties as assigned.

Complies with all policies and standards.

Company: Colegio Baptiste Da PAZ (Luanda, Angola)

Position: Secondary Education Teacher (6th Grade)

Performance: Teaching Math, Angolan History, Geography, Science, and Portuguese. (Portuguese as a major subject)

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