SH
SHELLY HOPPER
*********@*****.*** 586-***-**** Rochester Hills, MI 48306
Results-driven Automotive Sales Coordinator with 10+ years of experience in the automotive industry. Adept at managing sales operations, coordinating cross-functional teams, and ensuring seamless sales transactions. Proven ability to handle customer relationships, sales reporting, and inventory management with strong communication and organizational skills. Proficient in CRM systems, SAP, and Microsoft Office. Automotive Sales Coordination
Customer Relationship Management (CRM)
Sales Reporting & Data Analysis
Inventory & Order Management
Contract & Documentation Processing
Communication & Negotiation
Cross-Functional Team Collaboration
Scheduling & Logistics Coordination
Microsoft Office
Forvia/Faurecia Auburn Hills, USA
GM/Ford Sales Specialist
02/2023 - 10/2024
Processed and managed all sales orders in SAP with accuracy and efficiency
Tracked invoices and ensured timely payments for prototypes, tooling, spot-buys, and engineering development POs
Maintained communication with customers to address open items and resolve issues
Submitted tooling documentation and managed CRM data Led weekly meetings with AR and commercial business units Served as the global administrator and trainer for Covisint/Open Text Collaborated with Account Managers, Program Managers, and Directors on sales initiatives
Usfarathane Auburn Hills, USA
Ford Sales Support Coordinator
10/2019 - 02/2023
Submitted quotes for new business opportunities and engineering changes Managed parts creation and updates in Parts+ for business and engineering modifications
Worked closely with Directors, Account Managers, Program Managers, and Cost teams
Assisted the Program Coordination Team with invoicing and EDI issues Resolved pricing and contract discrepancies directly with customers Maintained sales forecasts and tracked various purchase orders Trained Sales Coordinators in Parts+, Covisint WebQuote, Covisint WERS, and e-Payables
Led weekly open-issues meetings with Program Managers, buyers, and the Sales Director
Faurecia Automotive Auburn Hills, USA
GM Sales Analyst
08/2015 - 10/2019
Summary
Skills
Experience
Faurecia Automotive Auburn Hills, USA
Engineering Coordinator
11/2012 - 08/2015
Key Safety Systems Auburn Hills, USA
ECN Coordinator
06/2002 - 03/2004
Spirit Airlines Detroit, USA
Flight Attendant, Crew Scheduler,
Training Scheduler, In-Flight Supervisor
05/1997 - 06/2002
West Virginia Wesleyan University
18 Credits Completed
Macomb Community College
36 Credits Completed
Georgia Southern University
30 Credits Completed
Shelly Hopper
CRM Software Training
Drive Leadership Training
International Cultural Training
Flight Attendant Certification
Dominic Perera, Director of Ford Sales, Usfarathane, 248-***-**** Laura Herrell, SSP Manager, Forvia/Faurecia, 248-***-**** Education and Training
Websites, Portfolios, Profiles
Certifications
References