Office Support Front
Resume:
Ms. Kgabo Martha Sweetness Ngwenya
**********@*****.***
Polokwane, Limpopo Province
PROFILE SUMMARY
I am an efficient individual who can ensure that everything behind the scenes of a reputable company is running smoothly. I describe myself as an ambitious and driven professional who can create value from day one and who is eager to further and develop her career. In addition to this, I have the ability to organize own time, prioritize workloads and work to tight deadlines whilst maintaining high levels of attention to detail.
I am seeking a challenging position in Administration/ Office Support in a growing organization that provides a scope for utilizing my knowledge and skill and help me in achieving both organizational and personal goals.
WORK EXPERIENCE
RECEPTIONIST ROSEBANK COLLEGE (POLOKWANE CAMPUS) DEC 2023 – TO DATE
Duties:
Greet and welcome guests as soon as they arrive at the office.
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls.
Processing payments (School fees) using Point-of-sale (POS) systems.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock.
Update calendars and schedule meetings.
Arrange travel and accommodations and prepare vouchers.
Keep updated records of office expenses and costs.
Perform other clerical receptionist duties such as filing, photocopying
CASHIER SASOL JORISSEN (POLOKWANE) JUN 2023 – NOV 2023
Duties:
Greet customers in a friendly manner.
Ring up sales and collect payments using Point-of-sale (POS) systems.
Answer customer questions and provide information on products and services.
Ensure all items purchased are correctly scanned and priced.
Handle product returns and exchanges.
Manage the cash register, including taking in cash, giving change, and counting the till.
Maintain a clean and organized workspace.
Follow all safety and security procedures.
Ensure compliance with all store policies and regulations.
Stock shelves and coolers with merchandise.
Address customer complaints in a professional manner.
ADMIN CLERK/ RECEPTIONIST PROSPECT PLUS TRAINIG & CONSULTING MAR 2021 – SEP 2022
Duties:
Calculating monthly stock for old and new customers
Sending stock requisition to the buyer (Head Office)
Capture new orders using Microsoft Excel
Capture sales orders using SAP
Create delivery notes for the drivers
Debt collection on a monthly basis
Create and update delivery tracker
Check actual store inventory and computerized records (Stocktaking)
Filing all delivery notes and inventory receipts
Assisting walk-in customers on a daily basis
Petty cash management
Switchboard operation
ADMIN CLERK/ RECEPTIONIST EDUPARK SEP 2016 – MAR 2021
Duties:
Telephonic follow-up with potential clients
Answering telephone calls and directing them to relevant people
Conveying messages effectively and timeously
Attend to visitors and internal clients when they report at the front desk
Preparing boardroom for meetings
Taking minutes
I have a sound knowledge in Microsoft Office
Scanning, filing and making copies
Printing and binding manuals
Making travelling and accommodation arrangements
Drafting and placing adverts for open vacancies
Receiving, formatting, printing and capturing of CVs
Reference Checking for potential candidates
Scheduling interviews
JUNIOR DATA CAPTURER / ARC INDEPENDENT NOV 2015 - DEC 2015
SWITCHBOARD OPERATOR ASSESSORS
Duties:
Handling incoming/ outgoing calls
Transferring messages
Printing new claim reports
Logging new claims and follow up on clients
Data capturing on the company system
Arranging appointments for assessors
ADMIN CLERK ATTI POLOKWANE JUN 2014 - OCT 2014
Duties:
Greeting and meeting clients and visitors coming to the office
Typing documents
Printing and verifying certificates for students
Handling incoming/ outgoing calls
Faxing, printing, photocopying, filing, binding and scanning
Organizing accommodation, venues and transport
Creating and modifying documents using Microsoft Office Packages
Minutes taking
Data Capturing
SOFTWARE TECHNICIAN GIJIMA TECHNOLOGIES/ JAN 2011 – JUL 2012
CITY OF TSHWANE
Duties:
Provide field service and end user support for the organization.
Install and maintain windows XP and windows 7 solutions for the organization,
Install, configure and maintain printers for the company.
Create and maintain user profiles, joining the users’ PCs and laptops to the company domain.
Connecting users to scanners and connecting users to printers and SAP system.
Connecting users with 3G, connecting the users to internet and intranet
Upgrading and downgrading operating systems.
Install standard application to the users’ PCs and laptop
Identifies, analyses and repairs product failures, replacement of parts when required
Install hardware and software configurations, Install, troubleshoot and maintain computers
Assisting users with Emails related problems
Resetting users’ passwords
SHELF PACKER PICK ‘N PAY NOV 2007- JAN 2011
Duties:
Service to customers, stock packing and pricing,
Doing floor orders to the storeroom on a daily basis, monitoring and maintaining of cleanliness in the area.
Assist in resolving customer problems,
Answering calls, faxing, filing of documents, and typing.
Also assisting in general admin work.
Offering general customer services throughout the floor.
EDUCATION
SERIPA HIGH SCHOOL - 2004
CAPRICORN FET COLLEGE - 2006
Matric Certificate
Business Management N4
ATTI POLOKWANE - 2014
NHLAHLE DEVELOPMEN AGENCIES – 2017
End User Computing Level 3
Municipal Financial Management NQF Level 6
REFERENCES
PROSPECT PLUS TRAINING AND CONSULTING
ARC INDEPENDENT ASSESSORS
Lebogang Mokgata (Centre Manager )
Anne-Marie Horn (Office Manager )
ATTI POLOKWANE
GIJIMA AND CITY OF TSHWANE
Melissa Van Aswegen/ Desmond Marx (Centre Manager )
Billy Chauke (Team Leader )
PICK ‘N PAY
TAG CONSULTING (EDUPARK NPC)
Lekau Choeu (Departmental Manager)
Renier Esterhuizen/ Ansie De Kock (Office Manager )
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