Store Manager Customer Service
Resume:
Coy Abney
Currently employed by Circle K
Experience
Store Manager, Circle K, Pensacola Fl, April 2016-February 2017/Dec 2018-present day)
Reset the store(clean and restock). Greet customers, cigarette count, maintain a safe amount of money in the register. Quickly solve problems. Submit payroll/paperwork. refill the money safe. Collect inventory so I can process a “truck order”
Forklift operator, Home Depot, West Columbia SC, July 2015-January 2016
RESPONSIBILITIES
TRANSPORT AND LOAD MERCHANDISE SAFELY ONTO A TRAILER
SKILLS USED
SAFETY, PRECISION, GOAL ACCOMPLISHMENT
CUSTOMER SERVICE REPRESENTATIVE, U-HAUL, COLUMBIA SC, JANUARY 2015-JUNE 2016
RESPONSIBILITIES
EXAMINE AND CLEAN TRUCKS, RENT TRUCKS. CLEAN THE STORE. LANDSCAPING. ENSURE THE SAFETY OF THE STORAGE FACILITY
ACCOMPLISHMENTS
I KEEP THE STORE RUNNING SMOOTHLY SO MY SUPERVISOR CAN HANDLE BIGGER BUSINESS
SKILLS USED
PATIENCE, ACCOUNTABILITY, LEADERSHIP
Night auditor, Parklane inn & Suites, Columbia SC — 2014-Present
Responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotelÆs continuing effort to deliver outstanding guest service and financial profitability.
Back room team member, Target, Pensacola Fla — 2009–2011
Keep merchandise organized and accessible. Work as part of a fast, fun and friendly Backroom team. Maintain a clean, great-looking store. Quickly and accurately respond to merchandise requests.
Stocker, Dollar tree, Pensacola, Florida — 2009-2010
Unload trucks according to the prescribed process for the store. Follow company work processes to receive, open and unpack cartons and totes. Stock merchandise; rotate and face merchandise on shelves and build merchandise displays. Restock returned and recovered merchandise. Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager. Assist in plan-o-gram implementation and maintenance. Assist customers by locating merchandise. Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom. Greet customers as they enter the store. Maintain register countertops and bags; implement register countertop plan-o-grams. Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise. Collect payment from customer and make change. Clean front end of store and help set up sidewalk displays. Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment. Provide superior customer service leadership Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications. Open and/or close the store under specific direction of the Area Manager.
Gardener, Strothers landscaping — 2009-2011
Digging, lifting, planting, hand pruning and weeding. Maintaining a nursery. Cleaning up worksites and workspaces. Assisting team in selecting plants. Communicating with customers in a friendly and professional manner.
Education
Fortis College, Columbia SC-HVAC, 2012
Skills
• Over 5 years experience in retail sales
• Computer Literate: Windows; Word; Excel; Power point
• Well-organized, responsible, reliable, eager and ready to learn new things
References
Brandon Dixon 803-***-****
Shaun Eggleton 850-***-****
Shari Baye 850-***-****
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