Customer Service Social Media

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Work Experience.

Customer Business Relation Strategist

Media Relation Specialist

Media Officer & Customer Service Relationship Manager Customer Service /Media Manager

TV Media Transmission Specialist

eHQ Media

SKILL & COMPETENCIES

Certiöcation In:

Education:

Publications:

Hobbies:

Lagos State University B.Sc Computer Science

2022-2023

2016-2017

2024. (Contract Hon: Minister of Information )

2018-2020

2009-2011

2012-2015

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Robert BB Samuel

Fidelity Pension Managers

(Subsidary Fidelity Bank plc)

Scientist.

E-Media

Fidelity Pension Managers

(a Subsidary of Fidelity Bank Plc)

Payöx Tech Ventures

Nigeria Television Authority

Nigerian National Petroleum Corporation.

Media Officer/Customer Relationship Manager

Mosquitoes Strategy for Business (Customer RelaƟonship) amazon.com AŌer the wedding, Before the marriage. (RelaƟonship) Inspiring & helping People, Making Friends, Singing, Traveling, Wriƫng.

ADEBAYO ALAMUTU

Oyo Nigeria. +234********** *************@*****.*** I am Passionate about building strong relationships and delivering exceptional service. My ability to build and maintain strong relationships with customers’ aids providing support and resolving any customer issues or concerns promptly and professionally. My observatory Problem-solving skill is a drive that often foster collaboration and inspire my team in achieving set goals and objectives. With keen observation in organization business process; I do recognize operational needs especially with regards to customer relations, communication and excellence service delivery. Prescribing & developing suitable solutions for our customers in a timely and satisfactory manner. Business Process Strategist,

Customer relaƟonship Manager.

Designed the company website

Producer, content writer

and customer service personel Director.

Digital Media Trend analyst

Social Media Channels RelaƟon daily trend Report

Media Content Monitoring /content writer

Remote Digital Media Team Lead/Coordinator

Designed The Honorable Minister of InformaƟon Personal Website hƩps://mohammedidris.ng/

Customer RelaƟonship Analysis, Content CreaƟon/Filming ProducƟons, CreaƟve Director, Customer Experience/ Sales Growth Strategist,TV Presenter . Website developer.

Content Writer, Social Media Manager, Voice over ArƟste, Copy Writer, Editor and author.

Strong CommunicaƟon Skils: Analyzed social media performance to improve customer engagement. Verbal CommunicaƟon: Engaging with customers, handling inquiries, and providing clear informaƟon with top-Ɵer customer service via inbound/outbound cals communicaƟon & crm soŌware WriƩen CommunicaƟon: Preparing emails, and reports clearly and professionaly. Delivered SEO and SMM Keyword strategies to enhance brand visibility. B2C Customer service Analyst, Website developer.

Business Process OpƟmisaƟon,

Content Writer, Social Media Manager, Voice over ArƟste, Copy Writer, Editor and author.

Television Program BroadcasƟng, Studio set & LighƟng.

(VTR & MCR) monitoring quality and accuracy of the on-air product Ensuring the transmission meets government/BroadcasƟng regulaƟons Compliance. Live News Transmission Director, TV program quality compliance preview Customer Experience for Business Success

Social Media MarkeƟng

AI Specialist

Agile Project Management

Strong ComunicaƟon

Time Management:

Tech Savvy

Adobe Premier

Photoshop

CRM SoŌware

Cal Center, Inbound/outbound

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