Service Technician Customer

Addison, AL ***** 256-***-**** ******.******@*****.***

JIMMY ROGERS

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. PROFESSIONAL

SUMMARY

SKILLS ● Customer Satisfaction

Mechanical Test

Equipment

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● Personnel Records

● Maintain Test Equipment

● Equipment Safety

METER CALIBRATION AND REPAIR TECHNICHIAN 08/2023 to Current Southeast LP, Boaz, AL

PROPANE DEPARTMENT MANAGER 05/2015 to 08/2023

Holstongases, Decatur Al

SERVICE TECHNICIAN 05/2007 to 05/2015

Suburban Propane, Huntsville Al

Set propane tanks;run multiple types of yard lines and house piping.Install appliances and also diagnose and repair appliances.

WORK HISTORY

● Diagnosed, repaired and calibrated metering systems .

● Managed informational database and processing of returns.

● Maintained compliance with environmental standards.

● Visited customer locations to complete assignments. Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

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● Communicated with managers of other departments to maintain transparency. Created and enforced department policies, procedures and standards to establish productivity and quality.

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Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

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● Evaluated employee performance and conveyed constructive feedback to improve skills. Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

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Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

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Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

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● Deliver propane in a Class B CDL truck

● Install and repair propane systems and appliances CYLINDER DRIVER 04/2006 to 05/2008

Ferrellgas, Gurley Al

Started as a forklift cylinder driver,moved to bobtail driver/service technician Daystar College, Daystar Church

Bible Study And Leadership, Bible Study And Leadership, 07/2024 New Hope High School, New Hope, AL

05/1991

EDUCATION

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