SOFIA SALAS
Doral, FL, *****
**********@*****.***
Professional Summary
Dedicated and detail-oriented professional with over four years of customer service experience. Bilingual in English and Spanish, with excellent organizational, communication, and teamwork skills. Currently pursuing higher education and seeking a full-time position to apply my expertise in customer service, team collaboration, and administrative tasks. Passionate about delivering exceptional service and maintaining a positive work environment.
Skills
●Guest Service
●Computer Skills
●Organizational Skills
●Problem-Solving
●Collaboration
●Communication Skills
●Teamwork
●Leadership
●Customer Service
●Cash Handling
●Graphic Design
●Social Media Management
●Digital Illustration
●Editing
●Detail-Oriented
●Digital Art & Design
●Proficiency in Microsoft Office
●Experience with FedEx and Mailing
●Human Resources Assistance
Professional Experience
HR ASSISTANT
●SME Steel Contractors November 2023 – Present
Assist in human resources operations, including document processing, employee support, and administrative tasks.
TEAM MEMBER
●Baskin Robbins, Jordan Landing November 2022 – July 2023
Provided customer service, managed cash transactions, and ensured store cleanliness and efficiency.
TEAM MEMBER
●Cold Stone, Jordan Landing March 2020 – October 2020
Handled customer orders, maintained inventory, and ensured excellent service.
LIFEGUARD
●Goldfish Swim School & Franchising LLC January 2020 – February 2021
Ensured the safety of swimmers, provided emergency response when needed, and enforced safety regulations.
Education
High School Graduate West Jordan, UT
Currently Enrolled in College