Professional

LINDA PLAIN

Leesburg, FL *****

PROFESSIONAL SUMMARY

Resourceful and detail oriented. Demonstrating strong analytical, communication, and teamwork skills.

Poised to contribute to team success and achieve positive results. Excited to handle new challenges with dedication and enthusiasm. Bringing positive attitude and commitment to continuous learning and

growth. 20 years experience in working with and servicing the public.

EDUCATION

High School Diploma: Business Management

Windsor Central High School – Windsor, NY

1972

WORK EXPERIENCE

Host

Darden Restaurants – Orlando, FL 04/2016 – 12/2024

Welcomed guests warmly, coordinated:

maintained floor seating software on line

estimated wait times conferring with servers, bussing, kitchen and management

reviewed special requests, accommodations, and large party reservations

Promptly resolved or escalated guests compliments, complaints, and concerns

State of Florida Dept. of Revenue – Tallahassee, FL 2005 –2021

Child support enforcement division

Administrative Senior Management Team

Government Analyst II 04/2009 – 05/2021

Prepared analytical reports for Senior Management

Target cases to meet the Federal Financial Fiscal goals to qualify for state funding

obtain paternity orders for children without a named father

obtain child support orders for children receiving PA benefits

service clients petitioning the state to obtain an order for child support free of charge

created/maintained status of work lists using Access

Administrative Senior Management Team (CONTINUED)

Government Analyst II 04/2009 – 05/2021

issued cases to RSI & RSII specialists to update and work stuck cases to move and further meet targets

Regional Specialist I 05/2005 – 07/2007

interviewed clients, reviewed/collected financial/personal documents to complete legal referral

Regional Specialist II 08/2007 – 04/2009

completed & verified audits on existing CS orders when new client requested our service.

Universal Instruments Corporation 09/1992 – 12/2005

WW Mfg of automated/robotic chip equipment lines

Various positions held

Production controller/expediter

reviewed system generated parts requirement lists

initiated order with purchasing or manufacturing if needed

Product Specialist – Circuit Bd template tooling

obtain drawings from engineering/or client

delivered to metal fabricating dept. prior to machine build completion 3 weeks prior to machine delivery

expedite prior to 2 week shipment for testing

Supervisor, Production Control 3 years

supervised 12 production controllers and expediters

Marketing/Sales

Member of Engineer Change Board Team

monitoring phase out of old inventory and establishing phase in time for new change.

Pricing Specialist – prepared price increase documents for Spare part distribution to our WW offices world wide

IT (Information Technology) 2003 – 12/31/2005 On teams for major pilot projects

Completed “Product Tree project” to document all chip placement equipment with engineering drawings, documenting all variations the machine and machine lines could be configured (Product Tree) at the top level

created On-Line Order Input documents for all product lines from product trees using Visual Basics software coded to lock out incorrect product/tooling configuration and it’s related options

SKILLS

Process Mapping

Visual Basic Training

MS Office

Access

Inventory management

Outlook

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