Customer Service Night Auditor

Patricia Malone

Hotel Hospitality, Casino Dealer, Server, Bartender

South Lake Tahoe, CA 96150

********@*****.***

+1-530-***-****

Professional Summary

1. I am and always have been a determined and a hardworking person striving to be the best at any job I have done .I love sharing new experiences with my teammates and guests . I have been in customer service for many years and hope to learn and grow for many more . Authorized to work in the US for any employer

Work Experience

Valet Parking Attendant

Margaritaville - AAA parking-South Lake Tahoe, CA

June 2024 to Present

valet cashier, arrive and depart keys, retrieve items for guests. Assign proper rates per groups. Issue valet tickets bellman service deliver luggage and equipment to the guest rooms. Night Auditor

Hotel Becket-South Lake Tahoe, CA

August 2023 to October 2023

Night Audit, cleaned, stocked for morning breakfast. Front Desk Agent/Night Auditor

Hilton Lake. Tahoe-South Lake Tahoe, CA

November 2021 to May 2022

Greet guests, check in check out. Issue keys, enter work orders, assign rooms clean work areas. Run night audit.

Blackjack Dealer

Harrahs Casino and Hotel-Stateline, NV

April 2006 to February 2010

Deal on a live game count with accuracy worked in very high volume casino, check in players, make sure guests had a memorable experience. Bartender/Server

Excalibur hotel and casino-Las Vegas, NV

March 1994 to January 2001

Able to stand and walk long periods . Carry heavy trays, Take orders,deliver drinks to guests . Clean station, checked customer ID. Worked in a fast paced environment. Team player .; restocking and replenishing bar inventory, and providing excellent guest service. Education

High school diploma

Mira Mesa High School - San Diego, CA

September 1983 to June 1987

Skills

• Microsoft Outlook (5 years)

• Cash Handling (10+ years)

• Night Audit (3 years)

• Assistant Manager Experience

• Office Management

• Windows (5 years)

• Serving Experience (10+ years)

• POS (10+ years)

• Food service (5 years)

• Time management

• Customer Service (10+ years)

• Hospitality (5 years)

• Upselling

• Cleaning Experience

• Guest Relations Experience (10+ years)

• Bartending (10+ years)

• Microsoft Word (5 years)

• Front Desk (3 years)

• Auditing (3 years)

• Housekeeping, laundry,

• Guest Services (5 years)

• Commercial cleaning

• Merchandising

• Accounts Payable

• Organizational skills

• Phone etiquette

• Office experience

Languages

• English - Fluent

Contact this candidate