Sales Manager Customer Service

Jonathon H. Stanford

Cell- 832-***-**** *********@*****.***

Objective. Seeking a sales Manager or related job opportunity to become an asset to the company.

Expertise

Top ranked and award-winning sales manager 5 years running.

Recognized repeatedly for contributions to record-setting sales figures in the region by 30 %. Number 1 Proven track record of leadership in the company and the ability to generate high-quality, high-volume sales quarterly. Customer and detail oriented during every sale and always focused on the highest customer service. Driven and passionate about my personal work ethic as well as the work ethic of each of my team members.

Awarded Top Performance dollars in Texas Region; 2015-2018 Most Warranty sales in Texas Region; 2015-2018. Highest Profit dollars in Texas Region; 2015-2018. Focal Speaker promotion winner; 2015-2018

$275.000 Budgeting & Forecasting

Staff and Customers Relationship Building

Strategic Planning

8 Staff management, Training & Development

New Business Development worth $60,000.00

$250,000.00 Sales goals Merit awarded

2 Branches Operations Manger

$80,000.00 Account Manager

Auditing of Monthly Sales

Computer Skills:

Microsoft Office Literate.

Social Media literate

Sales Force

Utility Software

CRM

Multimedia Software

WCS Software

Multi-Line Phones

Google Drive, Instagram, Facebook, Snap chat, Tik Tok

Windows

POS System

Professional Experience:

Insight Global Houston, Texas. PC Technician 2024

Troubleshooting: Identifying and fixing problems with hardware and software, including defective hard drives, malfunctioning motherboards, and software errors

Installation: Installing computers, routers, and other hardware, as well as software applications and CRM programs

Maintenance: Maintaining computer systems, including performing regular upgrades and ensuring that systems remain updated

Robert Half Houston, Texas PC Technician 2021-2024

Provided technical support to all requests from team, and implemented solution. System administration. Monitored and tracked technical issues. Managed multiple complex projects concurrently. Deskside laptop and desk top support. Network connection issues, track network connections. PC Imaging laptops and desktops

AAA The Woodlands, Texas Sales 2020- 2023

Educated customers on the benefits of having insurance coverage for home and auto. Sold 15+ memberships per month for roadside assistance. Sold12+ auto policies and 12+ home policies per month.

CAR TOYS Humble, Texas. Sales Manager. 2015 – 2020. Sales Associate 2012 - 2015

Supervisor to an 8-man team at one of the few high res. stores out of the 49 in the Country.

Keeping current with supply and demand, changing trends, and competitors. Maintained and improved professional and technical knowledge by attending education workshops.

Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with exiting accounts. Monitor daily and weekly sales metrics to facilitate yearly goals and growth for each sales associate.

Education:

Lone Star College – Kingwood, TX

Business Management 2003 – 2004

Prairie View A&M University – Prairie View, TX

Business Management 2001 – 2002

Chester W. Nimitz Senior High School – Houston, TX

H.S. Diploma 2001

Non Sales Professional Experience:

JB Hunt – Houston, TX

Production and Inventory 2010-2012

Integral part of the theft prevention team

Establish a cycle count schedule

Develop and authorized stock list and updated procedures for each warehouse

Fed EX – Houston, TX

Package Handler 2008 – 2009

Loading and unloading of packages up to 150lbs

Handle packages with the use of fork trucks, pallet jacks and other mechanized equipment

Integrated Airlines – Houston, TX

Platform Clerk 2006 – 2008

Prepare work orders and invoices

Use of handheld scanner to record shipment data

Performed logistic duties in order to facilitate daily operations of fleet trucks

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