Customer Service A Team
Resume:
Lanette M. Weatherly-Tolliver
Gary, Indiana 46402
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In today’s world we must encourage, motivate, build and support one another. I really like working with a team or alone. Either way I’m a team player. I have over 10 plus years of Customer Service skills under my belt. I am a people person, self-motivated, quick learner and I make sure that I go above and beyond, for the guests, customers, and the team I am working with/for. I know that I would be a great asset to any company that hires me.
Regal Adult Day Services
East Chicago, Indiana
Activity Aide Oct. 23, 2023 – Sept. 27, 2024
Responsibilities: I would engage with the clients on a daily basis. We were assigned tables to make sure that no one was being burned out by being with the same table. Cleaned, cooked (very seldom), went on outings, assisted the client with medications, bathroom and sometimes showering. Played many games with the clients, basically made sure the clients were satisfied.
Fern Oaks Cemetery
Griffith, Indiana
Receptionist April 10, 2023 – Sept. 5, 2023
Responsibilities: I would answer the phone, take messages, help families with making decisions for the final resting place for their loved ones and help them find the location of loved ones.
Lanette M. Weatherly-Tolliver
578 Broadway Apt. 916
Gary, Indiana 46402
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Towne Park, LLC Ameristar Casino
East Chicago, Indiana
Lead Cashier/Trainer Oct.28, 2021 – May 29, 2022
Responsibilities included the following: I was responsible for checking the guests out of the system once they were ready to leave the hotel or casino. I conducted interviews, trained other cashiers, performed cash out duties for multiple shifts, made sure daily production was given to the manager, and also, did other various duties as they were asked of me.
Mosely Motel
Housekeeper/Laundry Attendant July 3, 2019 – Oct. 27, 202
Responsibilities included the following: I was responsible for cleaning rooms once guests have checked out, reset a room, show a guest a room, room inspections, laundry and fold the laundry as well. Inform the maintenance of what needs fixing in the rooms.
Shoppers’ Values
Pascagoula, Mississippi
Cashier May 7, 2017 – March 2, 2018
Responsibilities included the following: I helped put the store together. It was a new store coming from another state. Cashing customers out, once they have done their grocery shopping. I would clean all registers early Sunday morning before cashiers arrived. Face the store, re-stock groceries and other various duties.
Lanette M. Weatherly-Tolliver
578 Broadway Apt. 916
Gary, Indiana 46402
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Schultes
Jefferson City, Missouri
Deli Clerk Oct. 26, 2016 – Aug. 14, 2017
Responsibilities included the following: WE served breakfast, lunch, dinner, sliced cheeses and meats. Made fresh sandwiches for customers, make sure that the cold bar was full all the time, make sure the dates are correct on all salads, sandwiches, cheeses and subs. Cleaned the deli case on a weekly basis, clean the hot case every night, if I was a closer for the night. Make sure dates on the food in the freezer is updated, as instructed for the freezer foods. Make packaged salads for the cold case. Take orders for special events, special orders, lunch orders over the phone and meat/cheese trays orders.
I would be a wonderful asset to any company that employs me. I am a real true team player. I have over 25 years of costumer service under my belt. I am very compassionate about my work. I go above and beyond the call of duty.
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