Patient Service R O

P R O F I L E

Experienced professional with work experience in customer

service, sales, and team management through a variety of employment settings. Motivated to develop my skills and grow professionally. Confident in my abilities to learn more. PATIENT SERVICE REPRESENATATIVE

Riverside Medical Clinic January 2017-July 2021

Obtained and Input referrals and authorizations

Schedule, cancel, and update appointments

Maintained weekly appointments by verifying

all necessary information

Managed all incoming clinic phone calls

Collected co-pays to ensures daily cash and

credit reconciliation

Adhered to strict HIPPA guidelines at all times

to protect patient privacy

Trained new employees on office workflow and

procedures

Billing software experience

KIMBERLY CYR

R E F E R E N C E S

Debbie Jaurigue

Former Co-Worker

Email: ******@*******.***

Phone: 909-***-****

Natalie Johnson

Personal Reference

Email:

*******@*********************.***

951-***-****

P R O F E S S I O N A L S K I L L S

- Communication

- Problem-solving

- Teamwork

- Customer Service

- Creativity

E X P E R I E N C E

AWARDS/C E R T I F I C A T I O N S

MOST OUTSTANDING COSMETIC COUNTER

Nordstrom Dec 2014

C O N T A C T

I N F O R M A T I O N

EMAIL:

************@*****.***

PHONE: 951-***-****

P E R S O N A L S K I L L S

- Reliable

- Organized

- Time Management

- Adaptability

- Motivated

COSEMTIC SALES MANAGER

Nordstrom August 1997-December 2017

Managed clientele, promotions, and events

Planned and executed monthly events to

promote business and build returning clientele

Ensured the counter met or exceeded sales

targets

organized production sales promotion Including

gift with purchase

LICENSED ESTHETICIAN

Riverside City College 1989-1990

ASSISTANT MANAGER

Cosmoprof January 2022- Present

Oversees daily store operations: sales

management, shift management, and POS

system operation

Supervises staff and conducts employee

orientation

Manages inventory, pricing and stock levels

Assists in recruiting, training, and evaluating

employees

Handles client inquiries

Contact this candidate