Continuous Improvement United States

KELLY HALES

MT. PROSPECT, UNITED STATES *****

601-***-**** - ***********@*****.*** - WWW: Bold Profile PROFESSIONAL SUMMARY

KELLY HALES President PROFESSIONAL SUMMARY President with over 28 years of extensive expertise in strategic problem-solving and innovative business solutions. Demonstrates a visionary approach in managing e-commerce operations, establishing LLCs, and securing regulatory compliance, with a strong focus on financial planning and consulting. Excels in fostering productive client relationships through effective communication and a dedication to continuous improvement and success. Professional educator skilled in creating dynamic, inclusive classroom experiences that drive student success. Adept at leveraging diverse instructional strategies to meet varied learning needs, ensuring comprehensive understanding of material. Known for collaborative approach and adaptability in ever-evolving educational settings, with focus on critical thinking and communication.

SKILLS

Customer Support, Legal Documents,

Due Diligence, Training, Coaching,

Best Practices, Time Management

• Continuous Improvement, CRM,

eLearning, Business Development,

Strategic Planning, Financial Planning,

Documentation

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Wealth Management, Retail Sales,

Market Analysis, eCommerce,

Customer Relations, Administrative

Skills

• Communication Skills, Business

Solutions, Business Planning,

Partnership Management, Problem

Solving

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Performance Analysis, Trend Analysis,

Testing, Lesson Planning, People

Management, Organizational Skills,

Mentoring

• Consulting, Multimedia, Curriculum

Development, English Language,

Online Training, Regulatory

Compliance

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Investment Analysis, Financial

Management, Public Relations, Sales,

Financial Analysis, Revenue Growth,

Insurance

• Estate Planning, Financial Services,

Marketing, Project Evaluation,

Computer Skills, Leadership.

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• Motivating students • Student engagement

• Parent-teacher communication • Behavior management

• Growth mindset • Positive role model and mentor

• Critical thinking • Lesson planning

• Relationship building • Classroom management

WORK HISTORY

05/2021 to Current PRESIDENT

Spartan Pointe Services LLC – Utica, United States Increased customer satisfaction through continuous improvement initiatives and excellent customer service.

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Enhanced company performance by implementing strategic plans and overseeing daily operations.

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Established a culture of accountability by setting clear expectations and holding individuals responsible for results.

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Streamlined organizational processes by evaluating current systems and implementing improvements.

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08/2015 to 05/2021 ASSISTANT PRINCIPAL

Puckett Elementary School – Puckett, United States

• Enforced disciplinary policies and procedures

Reviewed standardized test results to assess student progress and academic performance

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Instructed teachers on classroom management, behavior, and instructional strategies

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Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle

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Evaluated student behavior issues by reviewing established discipline standards and noting trends in infractions

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• Monitored and evaluated performance of school employees

• Managed and coordinated district initiatives

Supported a positive school culture by addressing student behavior concerns promptly and effectively.

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08/2013 to 05/2015 INSTRUCTIONAL COACH

Puckett High School – Puckett, United States

Mentored and supported teachers on classroom teaching practices using professional development programs and instructional techniques training

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Collaborated with staff members to develop skills and knowledge through development targeted designs

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Utilized management skills to coordinate lesson creation and planning to meet diverse group of students' specific needs

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Implemented techniques to effectively communicate and promote instructional strategies

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Acted as a consultant to provide guidance on best practices in instructional coaching

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Coached teachers to improve practices through professional development and modeling instructional strategies.

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08/2012 to 05/2013 TEACHER

Yazoo County High School – Yazoo City, United States Implemented remote teaching strategies to engage students in virtual learning environments

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Collaborated with colleagues in professional learning communities to enhance teaching practices

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Utilized data-driven decision making to tailor instruction to meet individual student needs

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Incorporated technology into lessons to enhance student understanding and engagement

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• Facilitated long-range planning initiatives to support student achievement goals 08/2008 to 05/2012 TEACHER

Utica Middle School – Utica, United States

• Managed and coordinated supplemental educational services for students

• Implemented reading instruction for 6th, 7th, and 8th grade students

• Created and managed a student literary magazine

• Developed and implemented Beta Club activities

• Designed engaging course plans using multimedia tools

• Focused on meeting academic, intellectual, and social needs of students Maintained a positive classroom environment through reinforcement of behavior rules

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• Collaborated with teachers and staff to support student success Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

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08/2007 to 05/2008 TEACHER

Crystal Springs Middle School – Crystal Springs, United States

• Managed classroom of 7th and 8th grade students

• Developed and implemented curriculum for English classes

• Facilitated student career exploration activities

• Organized and led Faculty Senate meetings to address faculty concerns

• Coordinated materials and activities for immersive learning experiences

• Assessed student comprehension and adjusted teaching methods as needed Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

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01/2001 to 05/2005 TEACHER

De La Salle High School – New Orleans, United States

• Managed Honors English IV and English II classes

• Supervised assignment hall to ensure student accountability

• Served as Faculty Senate President, advocating for teacher needs and concerns

• Coached racquetball team, fostering teamwork and sportsmanship

• Encouraged critical thinking and discussion through interactive teaching methods

• Promoted positive self-esteem and mutual respect among students

• Instilled a joy of learning and discovery in the classroom Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

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05/2000 to 09/2001 FINANCIAL ADVISOR

UBS Wealth Management – Memphis, United States

• Managed client portfolios and provided financial planning services Conducted in-depth analysis of client financial situations and provided tailored investment recommendations

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Developed and implemented strategies to help clients achieve their retirement goals

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Utilized knowledge of insurance products and legal documents to assist clients in estate planning

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Actively engaged in sales and marketing efforts to attract new clients and increase revenue

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Collaborated with team members to stay updated on market trends and investment opportunities

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Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.

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05/1996 to 05/2000 ASSOCIATE VICE PRESIDENT, FINANCIAL ADVISOR Morgan Stanley – Jackson, United States

• Managed financial investment options and capital expenditures for clients Developed and maintained relationships with external organizations through speaking engagements and written communication to enhance corporate public image

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• Stayed up to date on federal and state regulations to ensure compliance Conducted thorough analysis of investment materials to provide tailored financial recommendations to clients

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Performed due diligence and valuation activities to support strategic business decisions

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• Utilized sales skills to effectively communicate investment opportunities to clients Collaborated with team members to optimize client portfolios and predict favorable investments

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EDUCATION

2017 DOCTOR

Delta State University - Cleveland, MS

2013 MS: EDUCATION, ENGLISH

Mississippi College - Clinton

2011 MASTER OF EDUCATION

Mississippi College - Clinton, MS

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