Business Analyst Security Clearance

Beverly Joan Byars

BUSINESS ANALYST ● PROCESS IMPROVEMENT ● WRITER

239-***-**** **********@*****.*** Culpeper, VA

Veteran US Navy Public Trust Security Clearance

PROFESSIONAL SUMMARY

Capable, enthusiastic, and skilled professional with a life-long commitment to learning. Over 30 years of demonstrated leadership and experience with organizations including the Department of Veterans Affairs (VA), US Department of Labor (DOL), Social Security Administration (SSA), Merck & Co., Inc., Consolidated Edison Co. of New York, Inc., and the U.S. Navy. More than a 15-year background in policy analysis, implementation, and governance across both public and private sectors, with special emphasis on regulatory interpretation related to capital planning & IT portfolio and asset management. More than eight years’ regulatory auditing experience.

AREAS OF EXPERTISE

Professional Skills: Project team facilitation Stakeholder Analysis Process workflows Business and Technical Requirements Elicitation and Documentation Use Cases and User Stories Customer Presentations Capital Planning & IT Portfolio Management Asset Management Policy Analysis and Implementation Technical Writing: User Guides, Job Aids SOPs, etc. Regulatory Auditing and Compliance

Technical Skills: MS Office 365, Adobe Creative Cloud, Lean Six Sigma Methodology

Certifications: ITIL® 4 Strategist: Direct, Plan and Improve Training, 2024

Lean Six Sigma Yellow Belt, 2024

Scaled Agile Framework (SAFe) Certified, 2019-2021

Certified Scrum Master, 2014 – 2016

Education: M.L.A., Landscape Architecture, The Ohio State University

M.S., Meteorology & Oceanography, The Naval Postgraduate School

B.S., Biology (with Honors), Kansas University

PROFESSIONAL EXPERIENCE

Advanced Management Strategies Group (AMSG) December 2019 – February 2025

Program Analyst/Process Improvement

Provided Contractor support for the Department of Veterans Affairs (VA), Veterans Health Administration’s (VHA) Training Modernization efforts

Facilitated two Integrated Project Teams (IPTs) from start to finish that developed a new and transformative training contract acquisition system

Researched and analyzed AS-IS training acquisition processes, workflows, and procedures to identify areas for improvement

Collaborated with stakeholders to design and implement Future State training procurement processes aligned with organizational goals. Built strong relationships and successfully negotiated with stakeholders to reach consensus on project deliverables

Served on a cross-functional team capturing process steps for implementing Knowledge Validation Testing (KVT) throughout VHA. KVT will enable staff to test out of required training, which will reduce employee seat time and training costs

Drafted extensive project deliverables: Checkpoint and After-Action Reports, Visio workflows, Organizational Change Management (OCM) assessments, Heat Maps, Pilot Recommendations and Evaluations, executive emails and summaries, User Guides and SOPS, etc.

E-9 Corporation/Vets America, Inc. October 2018 - November 2019

Business Analyst

Provided contractor support for the Department of Veterans Affairs (VA), Veterans Benefits Administration’s (VBA) upgrade of legacy IT benefits management systems

Conducted business requirements elicitation and user story documentation using hybrid Agile methodologies during in-person and virtual business requirements sessions

Identified gaps in processes as well as opportunities for improvement or automation

Prioritized system requirements based on user needs, business processes, and implementation constraints

Conducted user interviews and performed detailed data analysis to identify appropriate data sources and key factors that supported the business requirements

Created, tracked, and edited project artifacts in IBM Rational Jazz

BAE Information Systems, Inc. August 2014 – October 2018

Customer Services Coordinator

Provided Policy, Process, and Governance support to the U.S. Department of Labor, Bureau of Labor Statistics (BLS)

Tracked and analyzed BLS IT expenditures and prepared the annual Fiscal Year IT Spend Plan for all of BLS. Monitored organizational IT spending to ensure that it was within budget. Gathered purchasing data to estimate future IT spending

Deployed a new Enterprise License Agreement for Adobe products throughout the BLS. Guided the BLS cross-functional team throughout the deployment process

Conducted an in-depth review of existing BLS procedures and implemented several process improvements to speed up software deployments

Facilitated the engagement of vendors with program office managers to optimize BLS licensed software assets

Reconciled license entitlements with software inventory information to produce compliance summaries

Acted as liaison between Adobe and LAN Support in resolving technical deployment issues

Convergenz, Inc. November 2013 – August 2014

Requirements Analyst

Provided requirements gathering and user story development for The College Board‘s redesign of the SAT, PSAT10, and readistep assessments

Successfully employed the Agile/Scrum Method for gathering requirements and for developing user stories and appropriate acceptance criteria

Guided the development teams in breaking down large and complex user stories into simplified versions for execution

Performed user story walkthroughs with the Development and QA teams to develop testing strategies and test plans that effectively reflected user needs

Served as Jira Agile administrator, creating and maintaining user stories and assisting with project settings and statistics

Acted as Scrum Master for two development teams

BAE Information Systems, Inc. August 2012 – November 2013

Associate Requirements Analyst

Provided contractor support for the U.S. Department of Labor, Bureau of Labor Statistics (BLS)

Gathered requirements and conducted user story decomposition for a new content management application using an Agile SCRUM approach

Documented the project’s vision and scope through in-person and virtual meetings with the project manager, stakeholders, and team members

Prepared supporting documentation, including a user guide, workflow diagrams, and specifications to support process improvements

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