James Hall
OPERATIONS & FACILITIES MANAGEMENT LEADER
Malvern, PA 19355
***********@*****.***
EXPERIENCE
SSH Real Estate, West Chester, PA — Maintenance Operations Associate
2024 - 2025
Developed maintenance plans for commercial properties to ensure smooth operation. Visit commercial real estate sites to manage 25 technicians.
Ingleside Retirement Apartments, Wilmington, DE —
Director of Support Services
2022 - 2024
Managed all aspects of maintenance, housekeeping, and the Front Desk across a staff of 25 people with a budget of $1.4M Facilities include a 15 story high-rise building with 208 apartments Responsible for compliance with local, state, and federal inspections and regulations with regard to the physical structure and plant.
Malvern Retreat House, Malvern, PA — Director of
Operations
2007 - 2022
Managed all aspects of the daily operations of 125 acre campus including landscaping, food service, maintenance, housekeeping and hospitality departments. Responsible for $1.3M operating budget. Campus includes 5 buildings, 410 guest rooms, 3 garages, one rental house and 4 chapels across 125 acres. Approximately 20,000 guests annually. EDUCATION
Coatesville Area Senior High School, Coatesville, PA — Academic Diploma
TRAINING & CERTIFICATIONS
ServeSafe Certification Front Line
Leadership Training
Hazard Analysis Critical Control
Point Training
SKILLS
Support Management
Operations Management
New Business Development
Team Leadership