Customer Service Call Center
Resume:
ANNA DRITSELIS
Hobart, IN *****
OBJECTIVE
Reliable customer service representative with extensive track record and demanding sales and account management environments. Strong presenter, communicator and problem-solving working effectively and productively with device customer An individual needs
Experience
Teleperformance USA
Customer service associate, 11/2019 – 5/2022
Educated customers on special pricing opportunities and company offerings
Delivered fast, friendly and knowledgeable service for routine questions and service complaints
Documented conversations with customers to track request, Problems and solutions.
Grand Foods
Cashier, assistant 10/2018 – 8/2019
Properly verify customer identification for alcohol and tobacco purchases
Welcome customers, offering assistance to help find necessary store items
Processed efficient and accurate cash check debit and credit card payments using POS system
Strack and Van ‘til
Administrative assistant 8/2014 – 8/2018
Collected calculated and reported on expenditure and satisfaction of data to inform senior management
Tracked and submitted employee timesheets to accounting department for payroll processing
Entered invoice data into company database and updated details, including customer contacts and
Delivery dates to keep information current
EDUCATION
Catherine College, Chicago, Il, Travel and secretarial
Madonna high school, Chicago, Il
SKILLS
Inbound and outbound calling. Customer service
MS Office Proficiency Sales
Worked in a restaurant and travel agency for 25 years
I’m a people person, open and excited to learn more
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