Customer Service Marketing Manager
Resume:
James Blackwell
Harrisburg, PA *****
*****.************@*****.***
Work Experience
Roof inspector/ insurance claims specialist
Mint remodeling group-York, PA
March 2023 to Present
To provide detailed inspections of all roofing systems. To accurately diagnose any and all issues. Give estimates for repair and replacement
Receiving shift Lead
Sygma-Harrisburg, PA
January 2021 to March 2023
To assist in all aspects of receiving and make sure standards and metrics are met. To manage the floor and ensure production is running properly
Security
Double D's, aroogas, private,-Harrisburg, PA
June 2012 to October 2021
To ensure the safety of all patrons and staff
Shift Lead
Feesers-Harrisburg, PA
January 2020 to January 2021
To manage all 50 employees on the floor and ensure all metrics and standards are met.to assist in every area of the warehouse
Marketing Manager, Field trainer
ERIE Construction-Harrisburg, PA
April 2012 to November 2018
To recruit, hire, and train a team of 15 to 30 door to door marketers to sign homeowners up for free estimates. To provide excellent customer service. To travel to other locations and provide training and support to boost production and sales
Education
High school diploma
Harrisburg High School - 01 - Harrisburg, PA
September 1994 to June 1998
Skills
• Marketing
• Call center
• Shift Management
• Teaching
• Organizational skills
• Logistics
• Negotiation
• Computer skills
• Materials Handling
• Forklift
• B2B sales
• Construction
• Load & Unload
• Mentoring
• Warehouse Supervisor Experience
• Microsoft Word
• Reach truck
• Heavy lifting
• Microsoft Excel
• Roofing
• Sales
• Outside sales
• Materials handling
• Warehouse Management
• Communication skills
• Order entry
• English
• Microsoft Office
• Shipping & Receiving
• Production Management
• Heavy equipment operation
• Basic math
• Supervising experience
• Office experience
• Customer service
• Data entry
• Pallet Jack
• Driving
• SAP
Certifications and Licenses
Forklift Certification
Driver's License
Pallet Jack Certification
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