Administrative Assistant Data Entry
Resume:
TILMAN
SHAW
**********@*****.***
Lithonia, GA 30058
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Knowledgeable Administrative Assistant with solid foundation in specialized tasks and track record of delivering results through targeted initiatives. Proven ability to implement effective strategies that enhance operational efficiency and support team objectives. Demonstrated proficiency in problem-solving and project management. PROFESSIONAL SUMMARY
SKILLS
• Customer relations
• Expert problem solving
• Quality assurance
• Computer skills
• Analytical thinking
• Microsoft applications
• Filing
• Office administration
• Multitasking
• Data entry
• Shipment coordination
Family Radio School of The Bible
Oakland, CA • 12/2009
Associate of Arts
Foothill High School
Sacramento, CA • 06/1989
High School Diploma
American River College
Sacramento, CA • 1989
No Degree: Computer And
Information Sciences
EDUCATION
ACCOMPLISHMENTS
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing. Customer Relations - Earned highest marks for customer satisfaction, company-wide.
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Perfection Auto Detailing - Car Detailing Specialist Stone Crest GA. • 05/2024 - Current
MCE - Administrative Assistant/Logistics Coordinator Hagerstown, MD • 05/2002 - 04/2024
WORK HISTORY
Followed all company policies and procedures to deliver quality work.
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Improved customer satisfaction rates through proactive problem- solving and efficient complaint resolution.
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Responsible for meticulously cleaning and restoring vehicles to a like-new condition ensuring high customer satisfaction.
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Exterior and interior cleaning, polishing, waxing, as well as other specialized treatments to enhance the appearance and longevity of the vehicle.
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Customer service with staff to ensure specific needs and preferences meet or exceeds client's expectations.
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Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
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Oversaw the processing of customer orders, ensuring timely and accurate delivery.
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Engaged in cost accounting, purchasing, and report writing, contributing to efficient business operations.
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Managed inventory control, delivery scheduling and logistics coordination for multiple operations.
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Conducted quality control inspections, ensuring compliance with FDA regulations and maintaining high standards of cleanliness and safety.
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Ensured accurate record-keeping with diligent data entry and database management for vital company information.
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English
Full Professional
LANGUAGES
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