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Customer Success Supply Chain

Location:
Agara, Karnataka, India
Posted:
March 12, 2025

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Resume:

LOGISTICS PROFESSIONAL

**** 748**-*****

**********@*******.***

Apt # 04093, Habitat Iluminar,

Mylasandra Village,

Bengaluru - 560060, Karnataka

Seasoned logistics and warehouse operations professional with over two decades of expertise in supply chain management, freight forwarding and warehouse operations.

Renowned for optimizing work lows, leading teams, and ensuring customer satisfaction.

Certified Supply Chain Professional (CSCP) with a track record of delivering operational e ficiency and fostering collaborative environments.

• Led logistics operations with a team of 5 members and managed accounting, port & customs documentation, petty cash, liaison between warehouse, customers,

shipping lines & transporters, Letters of Credit etc.

• Pivotal in the establishment of a new division for printing of care-labels and price- tickets and printing barcodes for our sister company dealing in garments.

• Successfully handled clients like Wrigley (chewing gum), Jergens (cosmetics), Titan (watches) etc.

• In case of Wrigley, handled entire 3PL – from origin factory to the consignee. This includes shipping IN + all the documentation involved; clearance at Jebel Ali; storage at Triburg warehouse and shipping OUT + all documentation. Import air shipments clearance into Triburg warehouse and export air shipments plus all customs documentation.

• Maintained hands-on knowledge of job roles and

regularly stepped in to perform business duties.

• Helped oversee the daily operations of the store, managing sta f and inventory.

• Satisfactorily resolved issues arising daily with quick decision-making.

Leadership

Communication (Oral/Written)

Analytical skills

Teamwork & mangement

Triburg Freight Services LLC (08/1995 - 06/2020)

SKILLS (1) Asst Manager - Freight Forwarding & Transportation WORK EXPERIENCE

ARUN R.

BASRUR

Decision-making

Attention to Detail

Organized work-style

Result-oriented

Solution-oriented

Risk & con lict management

Crisis handling & stabilization

Data and deadline-driven

Time-saving & management

Customer Success, Service & Support

Customer-focus & relations

Vendor Relations & Management

Financial acumen & commercial mindset

Admin support & general management

Petty-cash handling & accounting

Microso t O fice Suite

• Supervised warehouse operations with a team of 3, managing stock control, deliveries, and cargo movements.

• Directed daily activities, implemented process

improvements, and ensured adherence to safety standards.

• Developed and trained sta f to enhance warehouse e ficiency and performance.

• Rotational training across sales, shares,

accounts, purchase, and IT functions.

• Gained comprehensive understanding of

diversified operations and contributed to team success. Konkani - mother tongue

Hindi - native luent

Marathi - native luent

Gujrati - native intermediate

English - business luent

German - limited

Clamar Nigeria Limited - (08/1988 - 12/1992)

Zenith Limited (11/1985 - 06/1988))

R. A. Podar College of Commerce

1979 - 1984

PRIMARY SCHOOL (STD I - STD VIII)

(3) Warehouse Supervisor

(4) Management Trainee

HIGHER SECONDARY SCHOOL

(HSC) & BACHELOR OF COMMERCE

EDUCATION WORK EXPERIENCE

CERTIFICATIONS

SECONDARY SCHOOL (STD IX - STD X)

General Education Academy

1976 - 1978

Zenith Schools

1969 - 1976

CERTIFIED SUPPLY CHAIN PROFESSIONAL

LOGISTICS & SUPPLY CHAIN MGMT

ORACLE DATABASE ADMINISTRATOR

Blue Ocean Academy, Dubai - 2008

Certificate awarded by the IPSCMI, USA

Career Institute, Dubai - 2006

Certificate awarded by the institute

New Horizon Computer Learning Center,

Dubai - 2000/2002

Certificate awarded by the Oracle Corpn USA

LANGUAGES SPOKEN

• Directed accounting, administration, and

operations, ensuring smooth business processes.

• Streamlined o fice procedures and managed

vendor relationships to improve e ficiency.

• Addressed and resolved daily operational

challenges with e fective decision making.

Kodo Trading - (02/1993- 03/1995)

(2) O fice Administrator



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