Customer Service Data Entry
Resume:
Timothy Sepulvado
Minneapolis, MN *****
***.*********@*****.***
Professional Summary
I have great problem solving, mechanical, quality, management, data entry, project coordination, and customer service skills.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
PBX Operator
Hewing Hotel-Minneapolis, MN
September 2023 to Present
First line of contact. Answer all calls to the hotel. Provide the best customer service for the guests. Large amounts of data and research on a daily basis. Handle all reservations, answer questions, escalate to appropriate departments and handle complaints.
Personal Shopper/Delivery Driver
Instacart-Chanhassen, MN
April 2020 to September 2023
Use Instacart Shopper App to select orders. Arrive at appointed store and shop for customers. Then deliver to the customer. Handle large amounts of data entry and product load. Project Shipper
Direct Source-Chanhassen, MN
October 2017 to April 2020
Pick and package retail equipment. Ship via FedEx and UPS. Perform various receiving duties. Enter large amounts of data. Coordinate with Sales on current and upcoming projects. Associate
Kohl's Corporation-Eden Prairie, MN
November 2013 to January 2018
Unload trucks. Merchandise. Cashier. Ship from store. Provide quality customer service. Guest Service Associate
Kwik Trip-Chaska, MN
July 2016 to May 2017
Provide excellent customer service. Work on registers, kitchen, merchandise, unloading truck and daily paperwork. Team leadership in direction on store duties. General Manager
Muller Family Theatres-Delano, MN
August 2015 to December 2015
Responsibilities
Run day to day operations of movie theater. Hire, train, and fire staff. Prepare and handle all deposits. Enter large amounts of data. Coordinate various projects for promotions and concessions. Perform large orders for the theatre. Light maintenance.
Skills Used
Customer service. Technical.
Packaging Tech
Lifecore Biomedical-Chaska, MN
May 2012 to April 2014
Responsibilities
Responsible for the set-up/operation of packaging machinery and work with other packaging personnel to complete operations required by the department schedule. Must comply with regulatory requirements, GMP, SOP, MPR and TQR. Large data entry of medical data for each process in the Packaging Department. Skills Used
Troubleshooting, teamwork, mechanical, math.
General Manager
Odyssey Theatres-Watertown, SD
August 2010 to April 2012
Responsibilities
Run day to day operations of movie theater. Hire, train, and fire staff. Prepare and handle all deposits. Enter large amounts of data. Coordinate various projects for promotions and concessions. Perform large orders for the theatre. Light maintenance.
Accomplishments
Saved a down and out theater to profitability.
Skills Used
Management, teamwork, mechanical, technical.
Quality Development Vision System Tech
Hutchinson Technology Inc-Hutchinson, MN
July 1998 to July 2009
Responsibilities
Performed multiple quality tests to ensure the highest quality of product for the company. Skills Used
Quality, technical, mechanical, math.
Education
BS in Christian Ministry
Crown College - Saint Bonifacius, MN
2009 to 2011
Skills
• Quality Assurance
• Phone etiquette
• Inventory
• Manufacturing
• time management
• forklift
• Front desk
• Cash handling
• Communication skills
• OPERA
• Typing
• Hotel experience
• Conflict management
• Calibration
• Microsoft Office
• Retail sales
• Shipping & receiving
• Quality assurance
• Data Entry (10+ years)
• Packaging
• Microsoft Word
• Windows
• Forklift Operator
• Warehouse
• AutoCAD
• Inventory Control
• Basic math
• Pallet Jack
• Guest services
• CAD
• Excel
• shipping
• Customer Service
• fast learner
• Analysis skills
• Organizational skills
• Quality Inspection
• Multi-line phone systems
• Quality control
• Budgeting
• Assembly
• retail sales
• Customer service
• Computer skills
• English
• Project Management
• Word
• Hospitality
• Cash Handling
• Leadership
• Microsoft Excel
• Cash register
• Project coordination (10+ years)
Certifications and Licenses
Driver's License
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