Project Manager - Scrum Master

Patricia Monica Ojeda

Results-Driven IT Professional – Project / Program Manager - Scrum Master - Product Owner

Dynamic and strategic Senior Project Manager, Scrum Master, and Product Owner with extensive experience leading enterprise-wide digital transformations, Agile implementations, and PMO leadership across technology, marketing, and operations. Expertise in aligning business and technology goals, optimizing workflows, and driving cross-functional teams to deliver innovative solutions on time and within budget. Adept at Scrum, SAFe, Kanban, and Hybrid methodologies with a strong risk mitigation, change management, and stakeholder collaboration foundation.

Key Skills & Expertise

Agile, Scrum, SAFe, Kanban & Hybrid Project Methodologies

Product Ownership & Agile Roadmap Development

Technology, Marketing & Operations Project Leadership

Enterprise Agile Transformation & PMO Leadership

SaaS/PaaS Implementations & Cloud Migrations

Data Governance, BI, and AI-Driven Decision Making

IT Governance, Risk Management & Compliance (ISO, ITIL)

Customer-Centric Innovation & Digital Product Strategy

Vendor & Stakeholder Management (C-Suite & External Partners)

Financial Management, Budgeting & ROI Analysis

Business Continuity & Change Management Strategy

Professional Experience

Sr Program/Project Manager Consultant - Sr Scrum Master - Agile Coach

Confidential – Hybrid 02/2025 – 03/2025

Strategic business planning and operational framework development to ensure scalability and efficiency.

Implement project governance and PMO best practices to enhance decision-making and execution.

Technology and process optimizations streamline workflows and improve productivity.

Advisory on go-to-market strategies and stakeholder engagement to accelerate growth and market positioning.

Sr Project Manager Consultant Fractional PMO Consultant

Root Capital – Remote 08/2024 – 12/2024

Designed and delivered interactive workshops covering advanced project management practices, including scoping, scheduling, risk management, and stakeholder communication, enhancing team efficiency.

Coached emerging project leaders and key personnel, equipping them with tools to effectively manage cross-functional teams, set clear objectives, and drive accountability throughout the project lifecycle.

Developed and implemented customized frameworks for risk mitigation and progress tracking, resulting in improvements in project predictability.

Collaborated with senior leadership to align training programs with organizational goals, fostering a culture of project ownership and continuous improvement.

Sr IT Project Manager

Unical Aviation Inc. (via Sherlock Technology Staffing) – Remote 09/2023 – 08/2024

Directed cross-functional teams to streamline project delivery timelines in a remote environment, achieving a 15% improvement in delivery speed by implementing enhanced coordination and accountability frameworks for all project milestones.

Collaborated with the CIO to execute strategic IT initiatives, delivering complex projects valued at over $1M on time and within budget using meticulous planning, resource allocation, and cutting-edge tools.

Facilitated and led outcome-focused meetings to align the Transformation Management Office (TMO) team with project objectives, driving cross-departmental collaboration and maintaining transparent communication to ensure stakeholder satisfaction.

Captured and analyzed IT business requirements in collaboration with clients, developing compelling business cases that secured funding and ensured stakeholder alignment, enabling the successful execution of high-impact initiatives.

Coordinated and guided technical teams to deliver results, leveraging dependency mapping and proactive problem-solving strategies that improved project efficiency and mitigated potential risks before they impacted timelines.

Sr Management Consultant PMO Strategy & Implementation

PMO Business – Fort Lauderdale, FL 07/2016 – 08/2023

Project & Program Management Leadership

Led cross-functional teams in managing and delivering complex IT projects, ensuring alignment with business and technical requirements.

Implemented Agile, Waterfall, and Hybrid methodologies to streamline project execution, improving delivery timelines, operational efficiency, and team collaboration.

Oversaw full lifecycle PMO transformations, designing methodologies, governance structures, and reporting frameworks to enhance project execution and standardization.

Conducted PMO maturity assessments, identifying gaps and implementing customized improvement strategies to elevate organizational efficiency.

Developed standardized project management best practices and aligned methodologies with business goals and stakeholder expectations.

Stakeholder & Change Management

Managed stakeholder relationships, collaborating with C-level executives, customers, and technical teams to drive project success.

Designed and implemented change management frameworks, facilitating the adoption of new tools, processes, and technologies across organizations.

Drove stakeholder engagement and communication plans, ensuring leadership buy-in for PMO process changes and enterprise-wide transformation initiatives.

Worked closely with customers and business units to gather requirements, design tailored solutions and ensure seamless implementation.

Technical & Operational Execution

Directed end-to-end system integration, including network infrastructure, software deployment, and troubleshooting complex IT environments.

Managed IT environments, including network configurations, operating systems, and hardware integrations, to support seamless project execution.

Developed and maintained KPIs to measure project performance, ensuring continuous improvement and alignment with strategic goals.

Oversaw project budgeting, resource allocation, and risk management, ensuring projects were delivered on time, within scope, and on budget.

Team Leadership & Training

Supervised teams of project managers and engineers, providing mentorship, guidance, and career development opportunities to enhance team capabilities.

Designed and delivered training on ‘Mastering the PMO’ at several companies and conferences, empowering professionals with best practices in project management and PMO governance.

Sr Program and Project Manager Change Management & Governance

Kaden Consulting Inc. – Fort Lauderdale, FL 01/2010 – 05/2016

Managed end-to-end program governance, ensuring consistent application of PMO best practices across project teams.

Implemented PMO process improvements, enhanced efficiency and standardization of workflows, reporting, and risk mitigation.

Conducted stakeholder alignment workshops, fostering collaboration between leadership, business units, and PMO teams.

Spearheaded change management initiatives, ensuring seamless adoption of new methodologies and frameworks.

LATAM Engagement Manager SAM Project Governance & Risk Management for EPG

Microsoft (Vendors Companies) – Fort Lauderdale, FL 07/2007 – 12/2009

Strategically led a team of Engagement and Program Managers to surpass annual quotas, consistently achieving and exceeding $40M in revenue, marking a 12% year-over-year growth.

Directed comprehensive training programs for Microsoft Vendors and Partners, deploying innovative sales techniques that boosted licensing revenue by 18%, contributing significantly to overall sales growth.

Cultivated strategic partnerships with key enterprise clients, spearheading proactive solutions that surged license compliance by 90% and significantly bolstered client satisfaction and loyalty.

Fostered cross-functional collaboration between sales, delivery, and service teams, orchestrating seamless client experiences that improved customer satisfaction ratings by 15%.

Cultivated and deepened strategic partnerships with key vendors, advertising agencies, and premier Microsoft Business partners, driving 45% growth in collaborative initiatives and co-marketing efforts.

Education & Certifications

Education

Bachelor of Science: Information Technology

MUPIM (Mutualidad del Personal de Intendencias Militares) - Buenos Aires, Argentina

Certifications

Certified Scrum Master (CSM)

Certified Scrum Product Owner (CSPO)

Project Management Professional (PMP - NC)

Certified Information Systems Auditor (CISA - NC)

ITIL Fundamentals & ISO 27001 Certified Auditor

Design Thinking for Innovation

Certified Agile Leader (SAFe 6.0 - In Progress)

Green Belt Certification (In-Progress)

Technology & Tools

Project Management: Jira, MS Project, Azure DevOps, Trello, Smartsheet

PMO Frameworks & Governance: Agile, Waterfall, SAFe, PMBOK

Business Intelligence & Reporting: Power BI, SQL, Data Analytics

Collaboration Tools: SharePoint, Confluence, Microsoft Teams

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