Data Analyst Quality Assurance

Anuradha Konkala

QA Analyst, Scrum Master, & Data Specialist

Milwaukee, WI 262-***-**** ******@*****.*** https://www.linkedin.com/in/anuradha-kon/

CAREER SUMMARY

Seasoned and detail-oriented IT professional with over 10 years of experience in Scrum Master and Quality Assurance roles across diverse industries, including recruitment, education, and finance. Proven track record in delivering software solutions that align with business and stakeholder requirements through Agile, Scrum, and SAFe practices. Known for designing test cases, improving defect resolution processes, and working closely with teams in the USA and India to keep projects on track in fast-paced environments. Possess exceptional communication, leadership, project management, and problem-solving skills. Committed to driving quality excellence, enhancing team productivity, and delivering customer-centric outcomes to achieve organizational success.

CORE COMPETENCIES

Test Planning & Design

Quality Metrics Analysis

Defect Tracking & Reporting

Sprint Planning & Retrospectives

Data Visualization

Impediment Removal

Root Cause Analysis

Data Cleaning & Preparation

Agile Coaching

Test Coverage Review

Continuous Improvement

Stakeholder Communication

IT KNOWLEDGE & EXPERTISE

Agile & Scrum Methodologies: Expertise in applying Agile frameworks, leading Scrum ceremonies, and coaching cross-functional teams to work efficiently and deliver high-quality results each sprint.

Project Leadership & Management: Adept in managing project scope, schedule, and quality, while working closely with key stakeholders to align deliverables with business objectives.

Quality Assurance & Testing: Skilled in manual and automated testing, including functional, regression, integration, and system testing, with focus on enhancing software quality and compliance with business requirements.

Defect Management & Tools: Proficient in using tools, such as Jira, HP ALM/Quality Center, and DevOps for defect tracking, test case management, and ensuring timely resolution of issues.

Data Analysis & Backend Testing: Well-versed in executing backend testing using SQL queries, validating database calculations, and maintaining data integrity across systems.

Cross-Browser & Device Testing: Experienced in testing web applications across multiple browsers and devices to promote compatibility, responsiveness, and optimal user experience.

TECHNICAL SKILLS

Agile & Project Management Tools: Scrum/Agile Methodologies, Jira, TFS, TestRail, SharePoint Portal, Kanban

Test Management & Automation: HP ALM/Quality Center 9.0, Quick Test Professional, QASE, Bugzilla, TestLink, LoadRunner, Rational ClearQuest

Programming & Scripting Languages: Java, JavaScript, AngularJS, CSS, HTML, XML

Databases: SQL Server 2005, SQL Server 2006, Oracle 10g, TOAD 9.6

Development & Testing Environments: Visual Studio .NET 2.0, C#.NET, ASP.NET

Operating Systems: Windows XP, Windows 2003 Server, Windows (General)

Productivity & Collaboration Tools: Microsoft Office (Excel, Visio), VSS 2005,POWER BI

EDUCATION

Master of Business Administration (HR & IT) S.K. University, Kurnool, India

Bachelor’s in Science (Mathematics, Electronics and Physics) S.K. University, Kurnool, India

Anuradha Konkala Page 2

PROFESSIONAL EXPERIENCE CONTINUED…

QA/Scrum Team Member Maxil Technology Solutions Inc. – Oak Brook, IL (Remote) Jan. 2024 – Present

Project: Recruitment Website Development

Quality Assurance (QA): Build detailed manual test cases to assess new features/functionalities and confirm adherence to functional and non-functional requirements. Identify and report bugs through rigorous regression and integration testing using Jira, while collaborating with developers to verify fixes and uphold system reliability. Perform cross-browser and cross-device testing to promote platform compatibility and responsiveness across Chrome, Firefox, Safari, desktops, tablets, and mobile devices.

Scrum Team Member: Assist Scrum Master by facilitating daily stand-up meetings, refining user stories, and documenting processes to amplify efficiency. Align testing strategies with project objectives by actively participating in sprint planning, backlog grooming, and retrospectives. Partner with product owners and team members to prioritize tasks and deliver superior project outcomes.

Minimized production defects by 10% by proactively discovering and resolving bugs in cooperation with development teams.

Conducted validation testing and documented test plans, ensuring all functions met specified business rules and requirements.

Helped shape recruitment-related features by supporting user story creation and wireframing for improved usability.

Simplified record-keeping and quality assurance processes by introducing and deploying test case management tool.

Boosted team performance by taking part in Scrum ceremonies and offering valuable feedback during sprint retrospectives.

Played key role in end-to-end product development from ground up, focusing on intuitive design and seamless user interactions.

Balanced QA responsibilities with Scrum activities, driving project efficiency and producing reliable results.

Environment: Scrum/Agile Methodologies, Quality Center 9.0, Quick Test Professional, QASE, Jira, JavaScript, XML, SQL Server 2005, 2006, MS Office, Visio, Excel, Windows 2003 server, WindowsXP, Java

Quality Assurance Analyst BVS APPS Care LLP – India May 2014 – Oct. 2014 Sept. 2016 – March 2017

Client: Educational Institutions Project: Website Testing

Created comprehensive test cases to verify accuracy and reliability of various app functionalities, including login and user registration features. Executed functional, regression, usability, and compatibility tests on iOS and Android platforms to optimize user experience and pinpoint potential defects before release. Coordinated with development teams to diagnose and troubleshoot defects, as well as expedite fixes, with primary focus on elevating overall software quality.

Enhanced app stability by identifying and documenting high-impact defects using defect tracking systems, such as Jira and QASE, accompanied by detailed descriptions and screenshots.

Increased testing efficiency by actively engaging in test planning and review sessions focused on thorough examination of features.

Improved product quality by validating fixes and preventing reintroduction of previously rectified issues through regression testing.

Validated product usability by testing compatibility across different devices for stable and consistent performance.

Contributed to faster bug resolution by working closely with cross-departmental teams to uncover, prioritize, and fix critical issues.

Environment: Quality Center 9.0, Quick Test Professional, Visual Studio .NET 2.0, C#.NET, ASP.NET, JavaScript, XML, SQL Server 2005, 2006, MS Office, Visio, Excel, Windows 2003 server, Oracle 10g, TOAD 9.6, Windows XP, VSS 2005, Rational Clear Quest, Mobile testing

Scrum Master Enggsol Pte Ltd – Singapore July 2010 – Nov. 2013

Client: Enggware Solutions Pte Ltd Project: Financial Upgrade

Maintained seamless communication between clients and team members to preemptively address scope creep and eliminate project bottlenecks. Streamlined project tracking through Jira and Kanban, ensuring timely delivery within 2-week sprint cycles. Organized Scrum events, encompassing daily stand-ups, sprint planning, reviews, and retrospectives, to promote transparency, coordination, and process reengineering. Controlled scope, schedule, and quality by aligning product objectives with user stories.

Amplified overall team efficiency and kept stakeholders informed by implementing visual tracking tools, including burn-down charts and Scrum boards for real-time progress tracking and visibility.

Partnered with cross-functional teams to apply Agile best practices, driving on-time delivery of high-priority projects.

Strengthened team capabilities by performing regular check-ins, providing constructive feedback, and mentoring team members to fulfill skill gaps and boost productivity.

Optimized project outcomes by proactively managing risks, dependencies, and action items with consistent progress checks.

Translated retrospective insights into executable action plans, fostering ongoing process improvements and efficiency gains.

Environment: Scrum/Agile Methodologies, Jira, JavaScript, XML, SQL Server 2005, 2006, MS Office, HTML

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EARLY CAREER

Quality Assurance Analyst Enggsol Pte Ltd, Singapore June 2007 – June 2010

Client: SI Government Project: Web Testing

Reviewed business requirements with health partners and client service managers to define customer needs and document process definitions, ensuring alignment across teams. Created comprehensive test plans and test cases from functional specifications, combining manual and automated testing to validate system functionality, integration, regression, and backend performance using SQL queries. Coordinated defect tracking and resolution during system testing and UAT, working closely with development teams to address issues efficiently. Developed use cases, use case diagrams, and activity diagrams to refine test strategies for health sector clients, improving test coverage and process clarity. Built automation scripts with Quick Test Pro to verify .NET application functionality, conducting data-driven field validations, load testing, and performance analysis to ensure system stability.

Environment: Quality Center 9.0, Quick Test Professional, Visual Studio .NET 2.0, C#.NET, ASP.NET, JavaScript, XML, SQL Server 2005, 2006, MS Office, Visio, Excel, Windows 2003 server, Oracle 10g, TOAD 9.6, Windows XP, VSS 2005, Rational Clear Quest

Test/Senior Test Engineer Dexcel Electronics Designs, India April 2003 – May 2007

Client: Government Embedded Company Project: ERP Solutions

Managed testing lifecycle from initial planning to production deployment, starting as an individual contributor and expanding into a lead role across multiple modules. Created and executed Agile test plans, scenarios, and cases aligned with user stories, while handling defect triage and representing offshore testers during defect reviews. Worked directly with the Scrum Master and Product Owner to deliver test reports, risk assessments, and automation timeline estimates. Built a regression test suite and implemented Selenium automation, cutting test cycle time by about 70% and expanding coverage across ERP modules. Coordinated UAT with stakeholders from restaurants, distribution centers, and warehouses to confirm system functionality supported operational needs. Documented lessons learned in post-test analysis, capturing challenges tied to test data, environment stability, and offshore team coordination.

Environment: Windows, Java, SQL, Angular JS, Java Script, CSS, HTML, TFS

IT VOLUNTEER PROJECTS

Data Specialist I Temple, India Jan 2020 – DECEMBER 2023 December

Project: Temple Website Development & Data Management

Developed and maintained the temple’s website, integrating multimedia content and online registration features while streamlining navigation to enhance user experience. Built and maintained databases tracking members, donors, volunteers, employees, visitors, events, and logistics, providing leadership with accurate data and reliable reporting. Created and deployed Power BI reports and dashboards by gathering data from multiple sources, applying Power Query for data cleansing, designing star schema models, and developing DAX measures to deliver insights. Designed interactive visuals, including matrix, bar, line, pie, donut, bubble, and stacked bar charts, customizing reports to meet leadership’s needs. Provided insights on donor data, student data, and email marketing analytics using iContact, working closely with temple leadership and technical teams to align projects with organizational goals. Captured lessons learned in post-test analysis documents, addressing data challenges, environment stability, and offshore coordination. Applied technical expertise across Jira, HTML, CSS, JavaScript, MySQL, and QTP to handle development and data management needs.

Environment: Jira, HTML, CSS, JavaScript, and backend framework, QTP, Microsoft Excel, SQL, Database Management Systems (MySQL), Data Visualization Tools -Power BI, iContact

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