Customer Service Supply Chain

Summary

A highly adaptable and results-driven professional with diverse experience across customer service, retail, logistics, and warehouse operations. Proven ability to thrive in fast-paced environments, offering strong expertise in team collaboration, inventory management, order fulfillment, and quality control. Adept at providing excellent customer service, troubleshooting issues, and ensuring operational efficiency. Skilled in using technology and systems such as POS, WMS, and order management software. Demonstrated leadership capabilities in training and mentoring staff, while maintaining a focus on safety, compliance, and productivity. Known for consistently meeting performance goals and exceeding customer expectations. Willing to relocate: Anywhere Authorized to work in the US for any employer Experience

GXO Logistics Lebanon, IN

Wharehouse Associate 04/2024 - 12/2024

• Prioritizing and organizing tasks effectively to meet deadlines and performance targets. • Managing multiple tasks at once, especially during peak periods, to ensure the smooth flow of operations. • Identifying inefficiencies or issues in the logistics and supply chain processes and proposing solutions. • Continuously looking for ways to improve productivity, reduce errors, and streamline operations. • Implementing process changes to drive improvements in speed, quality, and customer satisfaction.

Amazon Warehouse Apopka, FL

Amazon Associate 07/2023 - 03/2024

• Organizing and maintaining inventory to ensure accurate stock levels. • Ensuring products are stored correctly and ready for shipment. • Managing product locations within the warehouse for easy access and efficient order fulfillment. • Adhering to workplace safety standards to ensure a safe working environment. • Following guidelines for handling heavy equipment, hazardous materials, or high-risk products. • Participating in safety training and reporting potential hazards. Beauty orlando Orlando, FL

Beauty Advisor/Cashier 02/2022 - 03/2023

• Knowledge of beauty and skincare products, including hair care, cosmetics, and tools. • products, and recommend suitable options for their needs. • Communicating with suppliers to place orders for popular or out-of-stock items. • Keeping track of product shipments and delivery timelines. • Evaluating product performance and customer demand to adjust inventory orders.

• Interacting with customers to understand their needs and clearly explaining product benefits. McDonalds McDonald's Orlando, FL

Crew Member/Cashier 05/2021 - 01/2022

• Customer Service • Handling customer inquiries and complaints with professionalism. • Ensuring customer satisfaction and resolving issues promptly • Teamwork and Collaboration • Ensuring accuracy in customer orders, food presentation, and cleanliness. • Managing inventory and checking for product quality. KFC-Orlando FL

KFC Team Member 07/2021 - 12/2021

• Keeping workstations clean and organized. • Managing stock, supplies, and inventory effectively. • Planning and prioritizing tasks to ensure smooth workflow. • Recognizing potential hazards and taking action to prevent accidents. • Promoting additional products or specials to increase sales (e.g., suggesting menu upgrades). • Identifying opportunities to enhance the customer experience through recommendations.

Skills

Order Fulfillment, Order Management System, Warehouse Management, Inventory Control, Supply Chain, Warehouse Management System, Help Desk, Microsoft Office (2 years), Communication skills Education

Orange technical Orlando

Nursing 05/2026

Ashayna Joseph

+1-407-***-**** *********@*****.*** Apopka, FL Evans High School Orlando

High school diploma 05/2022

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