Customer Service Business Operations
Resume:
Tricia Schultz
Decatur, Alabama, *****, US
******************@*****.***
When it comes to answering customers' questions and recording order information, professionalism is essential.With a commitment to efficiency and accuracy, I am skilled at [planning events and appointments.)Customer service, financial recordkeeping, and accurate transactions are all areas in which you excel.[13] years of experience working in high-volume environments.Enthusiastic [manager) eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of what it takes to be motivated to learn, grow and excel in any area I am assigned in.Cashier with a proven track record of running smooth, accurate registers, keeping merchandise stocked, and keeping the store clean.Reliable with strong multitasking, problem-solving, and communication skills, as well as product promotion and sales closing abilities.Well-organized and dependable, with an unwavering commitment to team success, business operations, and customer satisfaction. With a commitment to efficiency and accuracy, I am skilled at [planning events and appointments.) Customer service, financial recordkeeping, and accurate transactions are all areas in which you excel.
[13] years of experience working in high-volume environments. Enthusiastic [manager) eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of what it takes to be motivated to learn, grow and excel in any area I am assigned in.
Cashier with a proven track record of running smooth, accurate registers, keeping merchandise stocked, and keeping the store clean.
Reliable with strong multitasking, problem-solving, and communication skills, as well as product promotion and sales closing abilities.
Well-organized and dependable, with an unwavering commitment to team success, business operations, and customer satisfaction.
Multi-tasking ability
Purchase assistance
Product and service sales
Inventorying products
Merchandising expertise
Retail merchandising
Health Administration - Some college (No degree)
Sophie's Learning Center - Forty Fort, PA
Still in
IBA college of cosmetology
Professional Summary
Skills
Education
Gas Station Cashier - March, 2021 to Present
Walmart Neighborhood Market - Decatur, AL
Assisted customers in locating appropriate store products, answered product questions, and provided solutions to various gas issues.
Conducted inventory counts by adding each item in stock to the [smart system] and documenting the results.
Requested official identification and verified details, adhering to strict legal standards for underage sales for tobacco and alcohol purchases.
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Verified thousand $ in cash and credit payments on a daily basis. Counted the cash in the register drawer at the start and end of each shift. Support Manager - April, 2017 to March, 2021
Walmart Supercenter - Decatur, AL
Evaluated the performance of various employees and encouraged team members to increase productivity.
Worked directly with management, and dpartments to brainstorm, discuss strategy, and mitigate many issues.
Planned employee schedules to ensure that key hours were covered. Set up efficient workflow processes, tracked daily productivity, and made changes to improve the overall effectiveness of personnel and activities.
Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities .
Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.
Set up efficient workflow processes, tracked daily productivity, and made changes to improve the overall effectiveness of personnel and activities.
Used performance and store report data to assess and improve operations in order to meet changing conditions and anticipated needs.
Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members.
Owner/General Manager - March, 2017 to Present
Smiling lawn - Decatur, Alabama
Provided each customer with exceptional service by listening to their concerns and answering their questions.
Established the business by myself.
Used communication business skills to nurture customer relationships, which resulted in lucrative business opportunities.
Purchased equipment kept logs of customers and sales. Prospected neighborhoods to find new customers.
Work History
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