Customer Service Assistant Manager
Resume:
Richard Rodriguez
Tarpon Springs, FL *****
******@*****.***
Professional Summary
Left the standard workforce to pursue my passion in entertainment. Owned my own DJ Entertainment Company for the past 12 years called Bella Sounds. As my family of a wife and 4 kids has grown, I have decided to settle down and rejoin the workforce to retain more stability in my finances and generate more time to spend with my family.
Hobbies
Reading
Beaching
DJ Mixing
Baseball
Family Activities
Willing to relocate to: Miami, FL - Palm Harbor, FL - Tampa, FL - Orlando, FL Authorized to work in the US for any employer
Work Experience
Store Manager
Cricket Wireless-Palm Harbor, FL
April 2024 to March 2025
Manage store, customer service,sales, activation, problem solving, trouble shooting Pawn Broker/Sales Associate
Cash America Pawn-Palm Harbor, FL
December 2022 to December 2023
pawnbroker,sales,customer service,bilingual spanish Manager
Jackson Hewitt-New York, NY
January 2009 to December 2011
Employee Scheduling, Tax Consultations, Record Keeping, Training Employees Assistant Manager
Ponce De Leon Bank-Bronx, NY
January 2008 to December 2009
Branch Operations for 5 branches of bank, In charge of supply inventory, Integrated inventory tracking system
CSR
Blockbuster-Perth Amboy, NJ
January 2004 to December 2008
Customer Service, Sales, Inventory, Cash Balancing Education
GED
Middlesex County College - Edison, NJ
1996 to 1998
Skills
• Teamwork
• Negotiation
• Inventory Control
• Fair Housing regulations
• Windows
• English
• Customer service
• Computer skills
• Call center
• Sales
• Cash register
• Retail Management
• Administrative Experience
• Cash Handling
• 0.9
• Computer Proficiency
• Time Management
• Property management
• Assistant Manager Experience
• Bilingual
• Cash handling
• Multi-line phone systems
• Shift management
• Management
• Customer support
• Supervising Experience
• Learning technology
• Communication skills
• Microsoft Word
• Supervising experience
• Retail sales
• Guest services
• Retail Sales
• Series 1
• Leadership
• Training & development
• Store Management Experience
• Spanish
• Phone etiquette
• 0.8
• Shift Management
• 0.85
Languages
• Spanish - Expert
Links
http://facebook.com/DJRICHIECRUZ
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