Project Manager/ Business Analyst

ANJANA REMADEVI, PMP

Hopkinton, MA ***** ******.*********@*****.*** 781-***-****

SUMMARY OF QUALIFICATIONS

Currently working as the SAP Project Manager handling six projects. Previously worked on five projects as SAP business analyst. 6 plus years of experience in project management and project coordination.

Professional with over 16 years of experience working through projects in various technical industries. Successfully navigated the entire IT project lifecycle from project scoping to project closure. Extensive experience coordinating the efforts of virtual global teams across four continents. Approachable and friendly problem solver. I have received numerous client appreciation awards throughout my career.

Relevant Skills:

SAP Commerce Cloud Business Analysis SAP Hybris Commerce System Testing Integration Testing Content & Portal Management Project Coordination IT Service Operations Service Now Quality Control

Technical Skills:

Platforms: SAP Hybris Commerce Akamai LLNW Bea Weblogic Portal Oracle Project

Management Java

Software Tools: Jira Confluence MS Project SharePoint MS Office PlanIT infinIT Syncplicity

ChangePoint vRealize Business (vRB) Clearcase Mercury Quality Control

Rational Rose

Certifications: SAP Certified Application Associate-SAP Commerce Cloud Business User SAP S/4HANA

Cloud private Edition, Sales Project Management Professional (PMP) Six Sigma

Green Belt ITIL v3

PROFESSIONAL EXPERIENCE

ASAR Digital– Boston, MA October 2020-Present

SAP Project Manager (January 2023 – Present)

●Working as SAP Project Manager for six projects for the following clients- Travel Centers of America, Powell, AMG, Calibre Scientific.

●Managing and monitoring the individual project budget and timeline.

●Experience managing cross functional offshore and onsite team members.

●Scheduling, managing and presenting all project related meetings with the clients and internal teams.

●Presenting weekly updates on projects to ASAR PMO team.

●Interviewing resources to fill any open positions in the team.

●Preparing and maintaining all project related documents in client’s confluence pages as well as in ASAR share point.

SAP Commerce Business Analyst (October 2020 – Present)

●Worked as SAP Commerce Business analyst for five projects namely ShaneCo, Powell, Exo, Borrow Lenses and Purchasing Power.

●Worked on gathering business requirements from clients, preparation of Functional Specification Documents and training documentations.

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●Prepared test cases for System Integration testing and User Acceptance testing.

●Worked on manual testing in SIT and UAT phases of various projects.

●Extensively worked on Jira and confluence for defect tracking and documentation respectively.

●Involved in design, delivery and support of solutions for ecommerce applications for both Consumer (B2C) and customer (B2B) online channels.

●Strong working knowledge in Waterfall methodology.

●Excellent communication skills and a great team player.

DELL / EMC /UST Global – Southborough, MA June 2016 – December 2017

Operational Readiness Analyst (June 2016 – December 2017) (IT Contract Ended)

●Designed and implemented support models for various Dell and EMC projects including integration projects in discussion with the project development teams

●Acted as the Project Lead from Operational Readiness handling more than eight projects at a time for a total of nearly 60 projects; received the ‘Puts the Client First Award’ for excellence

●Worked to build and facilitate training plans, prepared knowledge transfer documents for Support teams and facilitated the service of monitoring teams

●Scheduled, participated and updated weekly project status from an operational readiness perspective

●Reviewed business readiness plans for IT supported applications, services and integrated with IT Operational Readiness

●Implemented close to 60 Standard Service Work Requests raised by clients in PlanIT

●Hands on experience using Service Now tool and performed vetting process for the approval process for Service now AG Management and Servicenow Product Categorization

●Scheduled meetings with project managers around the globe and conducted close to 15 project intake discussions

●Prepared communication plan to IT Service Operation teams using EMC/DELL standards

●Gained experience in Dell integration projects working alongside a senior project manager

INTERNATIONAL PROFESSORS PROJECT (IPP) – Boston, MA August 2014 - January 2015

Project Coordinator, Program Manager

●Actively participated and provided inputs in strategic planning with CEO and executive directors to brainstorm future direction of IPP

●Scheduled and provided detailed inputs in weekly meetings with executive director

●Drafted policies and procedures for daily operation of IPP alongside senior management

●Conducted recruitment interviews and on boarded volunteers to IPP

●Worked as program manager and performed research, analysis and planning of retiree recruitment program

PROJECT MANAGEMENT INSTITUTE (PMI) – Boston, MA August 2014 – September 2014

Project Reviewer

●Reviewed work in a knowledge asset tagging project for various PMI communities and received ‘Trailblazer Award’

NORTHEASTERN UNIVERSITY – Boston, MA April 2013 - June 2014

Project Manager - One Ring Circus Production Project (April 2014 - June 2014)

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●Co prepared project scope, stakeholder register, WBS, risk and quality management documents

●Prepared project budget plan, earned value management, change management and code of ethics for project

●Interacted directly with the Production Director of the biggest circus production companies in Boston

●Worked with and led a multi-cultural project team

Project Manager - Robotic Hand Project (May 2013 - June 2013)

●Worked in the risk analysis of Robotic Hand project and identified 100 risks

●Identified the top five risks after a complete risk management process

●Developed risk heat map and action plans for risks, issues of the project

ACCENTURE INDIA – Chennai, India; Nokia Finland February 2007 - June 2011

Project Lead / Systems Analyst / Service Manager (May 2010 – June 2011)

●Implemented Six Sigma initiatives in my project and awarded ‘Six Sigma Green Belt’, ‘Shining Star’ awards.

●Implemented CMMI practices in my project with the help of Accenture CMMI team

●Directly interacted with Customer, CDN vendors and clients through weekly meetings and client visits for all major project decisions including go live, recruitment, technical discussions

●Daily activities included CDN change requests, defect fixes and full responsibility of production support team

●Created and presented Nokia and Accenture reports directly to both management teams

●Worked on incident, service requests resolution and Quality review and control; received ‘excellence in quality delivery of project award’

●Designed high level and low-level technical design documents

●Created and reviewed user requirements and software requirements specification documents

Senior Software Engineer / Project Coordinator (Feb 2007 – April 2010)

●Coordinated the offshore and onsite activities of the project from Finland for a period of six months

●Involved in the recruitment drive for the project and was leading a team of 15 support resources

●Mentored new resources to handle both the maintenance and development phases at offshore

●Worked closely with IT PMO team to gain more knowledge in IT service management for my project

MAHINDRA SATYAM – Chennai, Hyderabad, India September 2004 - January 2007

Software Engineer (July 2005 – Jan 2007), Associate Software Engineer (Sep 2004 – July 2005)

●Designed, developed software application in Bea WebLogic portal (tool for Java development) for one of India's biggest insurance companies and received ‘client appreciation awards’

●Designed and developed home loan module for the company’s website

●Developed web screens and design elements using Dreamweaver; UML diagrams using Rational Rose

●Designed database schemas and sequences along with senior database experts

●Worked hands on unit testing, integration testing and client-side validation

EDUCATION

Master of Science in Project Management – Northeastern University, Boston, MA (2014)

Bachelor of Technology in Electrical & Electronics Engineering – Mahatma Gandhi University, Kerala, India (2004)

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