Customer Service Francisco Ca
Resume:
Maria Guadalupe Martinez
Daly City, CA
********.*****.***@*****.***
Professional Summary:
Friendly and enthusiastic individual with more than 15 years of Customer Service experience. Fast learner, can work independently as well as in team-oriented environments. Self-learner who looks forward to acquiring new skills. Proficient in growing key customer relationships. Always represents the establishment with professional demeanor. Experience
Extra Help Custodian, San Mateo Medical Center, San Mateo July 2024 - Present
● Clean and sanitize rooms
● Clean and sanitize bathrooms
● Sweep and mop floors
● Ensure all waste is disposed of properly
● Clean and sanitize all surfaces
● Wipe down windows
Janitor, Panorama, San Francisco CA
September 2022 - July 2024
● Sweep and mop multiple floors
● Ensure all waste is disposed of properly
● Clean and sanitize all commonly touched items
● Clean and sanitize all surfaces and windows
● Clean and prepare units for new incoming tenants Temporary Custodian, UCSF Langley Porter Psychiatric Hospital, San Francisco CA April 2023 - July 2023
● Ensure all waste is disposed of properly
● Sweep, mop and properly clean and sanitize restrooms
● Prepare beds for incoming patients
● Clean and sanitize all surfaces, machines, windows
● Clean and sanitize all commonly touched items such as remote controls, door knobs and equipment
Housekeeper, Lucile Packard Children’s Hospital Stanford, Palo Alto CA December 2021 - September 2022
● Ensure all waste is disposed of properly
● Sweep, mop and properly clean and sanitize restrooms
● Prepare beds for incoming patients
● Clean and sanitize all surfaces, machines, windows
● Clean and sanitize all commonly touched items such as remote controls, door knobs and equipment
Janitor, Inter Solutions, San Francisco CA
January 2021 September 2021
● Maintain 5 floors and Lobby clean and organized
● Stock essentials such as toilet paper, paper towels and hand soap
● Answer to emergency clean ups when necessary
Porter, Bon Appetit, San Francisco CA
September 2016 - June 2020
● Maintain coffee station clean and well stocked
● Serve coffee and tea
● Maintain salad station clean and stocked
● Handle hot food
● Stock snack items and bottled drinks
● Maintain tables and counters clean at all times
Food Runner and Busser, Scala’s Bistro, San Francisco CA 1997 - June 2016
● Check with customers to ensure they are satisfied with their meals and take action to correct any issues.
● Maintain tables and counters clean after patrons have finished dining.
● Run food to table and provide excellent customer service to ensure satisfaction
● Open and close establishment periodically
● Work at a fast-paced manner, especially during rush hours
● Train new employees when necessary
● Roll silverware, set up food stations or setup dining areas ahead of time for next shift or for large parties.
● Stock service areas, such as; coffee, food, tableware and linens Skills
● Responsible, honest and punctual individual
● Problem solver, able to create solutions with resources available
● Self-learner, always willing to learn something new
● Able to work efficiently in past-paced environments
● Self-motivated, highly organized and detail-oriented Education
High School Diploma
Escuela Telesecundaria Jardin Balbuena, Distrito Federal, Mexico 1986
Contact this candidate