Customer Service Appointment Scheduling

Betsy Ross

BR

CONTACT INFORMATION

Results-driven Telemarketer with 5+ years of experience in driving sales and revenue growth through strategic telemarketing campaigns. Proven track record of exceeding weekly & monthly targets, building strong customer relationships, and successfully promoting products and services. Skilled in objection handling, persuasive communication, and appointment setting / scheduling. Looking to leverage my expertise in remote telemarketing to drive business success for a reputable organization.

PROFESSIONAL EXPERIENCE

April 2020 - Present

Nanny / Care Giver, At Home Services Manchester, NH

603-***-****

*.*****.****@*****.***

LinkedIn Facebook

1345 Bodwell rd. Apt 11

Key Values

Key Skill

Assisted residents in activities of daily living to maintain health. Prepared meals according to client dietary requirements.

Developed meaningful relationships with clients, understanding their personal stories and daily routines.

August 2020 - November 2022

Telemarketer, Call4you Marketing Nashua, NH - Remote-Hybrid

Customer Relations / Persuasive Communications / Appointment Scheduling / Account Management / Overcoming Objections / Product Promotions / Customer Service

Followed prepared sales script to provide accurate information about products price, features, and benefits.

Created positive relationships with customers through active listening and problem solving skills.

Developed and maintained strong client relationships

Managed a high volume of outbound calls daily, consistently meeting or exceeding call quotas and maintaining accurate records of all interactions

June 2016 - March 2020

Telemarketer, JC Swaine Enterprise Concord NH, NH

Customer Relations / Persuasive Communications / Appointment Scheduling / Account Management / Overcoming Objections / Product Promotions / Customer Service

Achieved monthly sales targets through persuasive communication and excellent product knowledge

Built and maintained relationships with customers to encourage repeat business

Provided excellent customer service to address inquiries and resolve issues promptly

Maintained an organized database of all contacts to ensure efficient follow- up procedures.

EDUCATION

Bachelor’s, Business BA with a Concentration in Marketing

National University, San Diego, CA, US April 2025 - January 2028 GPA -3.66

Honor Roll

Honesty

Respect

Be Brave

Be Fearless

Be You

Customer Relationship Management Telemarketing

Salesforce

Negotiation

Account Management Microsoft Office Persuasive communication

(4 +years) CRM Platforms (4 years)

Google Suite (2 years) Active listening (8 years